Tracey Stewart |
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Ketterng, NN15 6, United Kingdom |
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About Tracey Stewart
Tracey Stewart - Professional Summary:
I am very interested in a Project Manager position as it relates directly to my experience and career intentions. I have built upon practical experience to gain a deeper technical knowledge of the lifecycle of a project. I value being able to further develop the organisational planning, problem solving, communication, presentational and IT skills I have already acquired.
Tracey Stewart - Professional Experience:
Feb 2008 – Date Kronos System Limited
Project Manager for Workforce Management software company. Role involves organising all aspects of the project rollout including managing configuration and integration teams, producing project plans and ensuring software is delivered in accordance with the plan. Projects are across multi-sector including manufacturing, hospitality and logistics. Currently managing 8 projects including a hospitality group with budget of over £100k
Jan 2007 – Jan 2008 TimePoint UK Limited
Project Manager for Workforce Management software company. Role involves organising all aspects of the project rollout from post-sales meetings, completing specification documentation, liasing with engineers for hardware installation and software implementation and carrying out training. Software is implemented primarily in the retail and hospitality industry ranging from single sites to large multi-sites
June 2003 – Dec 2006 Softworks Computing Ltd (UK & Ireland)
Customer Services Manager for Workforce Management software company. Role involves liasing between customer and our in-house Development Team to ensure system is configured and implemented to customer’s requirements. Visiting customer sites to gain feedback on the system and improving our services. Other roles within the company included Project Manager for Belfast City Council. Originally hired as a Trainer/Support specialist. Role involved on-site training of our customers (HR, IT and Payroll staff). Responsible for telephone based and on-site support
May 2001 – June 2003 Dell Computer (Ireland)
Technical Support. Role involved telephone support for medium/large business in Ireland, the UK and South Africa. Dealt with hardware and software calls for desktops and laptops
July 2000 – Sept 2000 LM Investment Management Ltd (Australia)
Fund management company - temping role. PA to Director. Responsible for updating information to enable a new website to be designed and training staff in MS Office packages. Responsible for a small amount of bookkeeping (computerised accounts, bill payments & bank statement reconciliations)
Oct 1999 – July 2000 Lumley Life Ltd (Australia)
Life assurance company - temping role. Working in various roles including Executive PA reporting to the Managing Director and Deputy Chief Executive Officer. Assisting the Manager of Partner Services with conference co-ordinating
Jan 1998 – Sept 1999 Arthur Andersen (Ireland)
Personal Assistant to a Tax Partner and a Tax Manager. Responsible for administration/secretarial support. Also involved in MS Office training for both secretarial and non-secretarial staff on a one-to-one level and group sessions (included creating presentation slides and handouts)
Sept 1997 – Jan 1998 West-Star Distribution Limited (Ireland)
Family run business - Administration/Secretarial support, meeting customers/suppliers and attending trade fairs
Oct 1996 - July 1997 Ulster Bank Limited (Ireland)
Personal Assistant to three Commercial Lending Managers & Typist to a Manager’s Clerk
Tracey Stewart - Education:
August 2008 Prince2 Foundation & Practitioner (OGC)
Sept 2000 – May 2001 Certified Networking Professional (CNI)
Sept 1998 – May 1999 Teacher’s Diploma in Information Technology (JEB)
Sept 1996 – May 1997 Diploma in Business Studies (ICM)
Sept 1995 - May 1996 Certificate in Business and Secretarial Studies (ICM)
Technical Skill Set:
· Prince2 methodology
· IT Fundamentals, PC Hardware and Software Support Skills
· Knowledge of SQL, Oracle and Borland databases
· Logical and physical network topologies
· Advanced knowledge and experience of MS Office & MS Project
Tracey Stewart - Interests:
Travel
Running
Cycling
Swimming
Squash
Reading
Tracey Stewart Links
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