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Susan Celeste Blackwell B.A

Customer Solutions Consultant
 
Google / DoubleClick

CM1 2RF, United Kingdom

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About Susan Celeste Blackwell

 

Susan Celeste Blackwell - Professional Summary:    

Non-Technical Skills
My strengths lie in Project Management, Training/Teaching, presentation, building physical infrastructure and creating solutions (IT management and services).

I am thrilled when I can serve people in putting technology to use as a "problem solver". I am very comfortable with both Macintosh and Windows technology, but I am not afraid to use other systems when the need develops.(Successfully trained as SUN administrator for example.)

English is my mother-tongue, my German is fluent in spoken and written word, and I have a basic command of spoken French. I've been primarily employed in the Advertising, New Media and Software, Ad Serving and publishing branches, and my most recent position is with DoubleClick, a division of Google, Inc. as Customer Solutions Consultant.

Some of my skills include:

* Needs assessment for conception of Computer Training programs
* Development and delivery of Computer Training
* Assessment of the results of Computer Training Programs
* Hardware, software and purchase (Desktop- Macs, PC, Server)
* Thinking inside and outside of the box, and merging boxes to transform them into other shapes.
* Designing and implementing "worksites" using existing software tools

My ideal job? - having responsibility for implementing useful technology that has a positive impact on the financial and functional "bottom line" Training people to use that technology to increase efficiency as well as fun and motivation in the workplace is a natural extension to this responsibility.
Google Apps and Tools
Since working with Google, I have used Google apps, to coordinate projects,implement readiness training, display information, set up client information sites, and analyse websites.

Interests outside of work
I enjoy gospel music, and occasionally sing in choirs with my daughter.
I am an original Trekkie. I knit, sew, create mosaics and other crafts. I believe preparing, and enjoying a good meal together makes for a great communication environment.

 

 

Susan Celeste Blackwell - Professional Experience:    

DOUBLECLICK / GOOGLE LONDON
Employee since 3/2008
Customer Solutions Consultant - Ad Serving, Trafficking coordination, Internal DCLK projects & Self-Help videos

DOUBLECLICK, INC GERMANY Hamburg
Employee from 7/2007 - 2/2008
Solution Services Consultant - Ad Serving & Internal DCLK projects

BLACKWELL-IT
Owner from 3/2005-6/2007
Hamburg, Germany
Consultant Freelance Technology Consultant

CODESCO GMBH
Employee from 2/2002 - 10/2004
Hamburg, Germany
Webmaster, Software trainer & Marketing and Sales support - for a Desktop Publishing system integrations company in Germany

IN JOB SEARCH MODE
Germany 10/2001 - 1/2002

OYSTERWORKS SOFTWARE AG
Employee 8/2001 - 10/2001
Hamburg , Germany
Marketing and Sales

OPENPAGES, INC
Hamburg, Germany - European Sales Operations
Employee from 9/2000 - 6/2001
Systems Engineer - Content Management Software, Pre Sales, Training and Support

POPNET CROSSMEDIA GMBH
Hamburg, Germany
Employee from 10/1999 - 9/2000
IT Manager (EDV Managerin)
IT, Tech Support, Training, IT purchase support and implementation

OGILVY & MATHER ADVERTISING
New York City, USA
Employee from 10/1996 - 7/1998
Creative Technology Manager - IT Hardware, Software, Training and Support, purchase and implementation for Macintosh Users

BBDO HAMBURG / TEAM DIRECT
Hamburg, Germany
Employee from 5/1990 - 12/1995
Computer Director - IT Hardware, Software, Training, Infrastructure, Management, Planning and Implementation,
Advertising Agency

MEDIAPLAN, INC.
New York City, USA
Employee from 5/1989 - 4/1990
VP Regional Sales
Software Sales and Training

BBDO WORLDWIDE ADVERTISING AGENCY
New York City, USA
Employee from 10/1987 - 4/1989
Manager Computer Systems
Computer Systems, development, training, software implementation of communications network

BBDO NEW YORK (ADVERTISING AGENCY)
Employee from 6/1984 - 9/1987 New York City
Media Systems Supervisor - Computer Systems

SUMMARY
Additionally, I worked with BBDO Advertising agency as Media Planner, and With Bristol Myers as Media Planning Supervisor, as well as an Accounting clerk for an insurance company along the way (about 6 additional years of work

 

 

Susan Celeste Blackwell - Education:     

* 1979 Marymount Manhattan College - New York City
o Bachelor of Arts: Political Science, with emphasis on Marketing and Communication
* 1972 Bronx High School of Science - Bronx, New York
o Academic Degree with emphasis on Biology
* 1986 Berlitz School of Language - New Yourk City
o German Intensive
o French Courses - Intermediate
* 1988 Presentation Technique Workshop
* 1997 Work flow and process re-engineering - Internal training
* 2000 Sun Training Centers Hamburg und München (Haar)
o Sun Administration Schulung I&II
o Sun Performance Management
o Sun Systems Fault Analysis
* 2006 MCP (Microsoft Certified Professional) CBW Hamburg
* Languages
o English Mother tongue
o Fluent German
o basic French

 

 

Susan Celeste Blackwell - Interests:    

Interests outside of work
I enjoy gospel music, and occasionally sing in choirs with my daughter.
I am an original Trekkie. I knit, sew, create mosaics and other crafts. I believe preparing, and enjoying a good meal together makes for a great communication environment.

 

 

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