Smallchange

SmallChange's mission is to improve its clients' competitiveness, customer satisfaction and shareholder value by providing sound business advice.

Business Development

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Market analysis

Identification of new markets, segments and strategic partners

Acquisition target identification, approach and qualification

Development and implementation of plans to exploit business opportunities

Business opportunity assessment

Business performance audit and improvement

Development of prepaid, debit and credit card programs

Development of consumer and commercial card programs

Strategy

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Strategic planning process management and facilitation

Development and implementation of:

Corporate strategy

Business unit strategy

Growth strategy

Card issuing strategy in consumer and corporate markets

Merchant acquiring strategy

Life Cycle Management

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Cardholder acquisition

Cardholder activation

Card usage stimulation

Cardholders retention

Program management of consumer and commercial card programs

Matching products and services to customer segments and life cycles

Card management training

Project Management

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Change management

Project management

Program management

New technology deployment

Interim management