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Simon Odell
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Simon Odell M.B.A

IT Business Partner - Leased
Punch Taverns PLC

NN15 6EU, United Kingdom

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About Simon Odell


Simon Odell - Professional Summary:     [ Not Updated Yet ]

 A Senior IT professional with in-depth experience of Service Management, Service Delivery and Operations, within the Retail & Hospitality sector and Local Government. A self motivated and enthusiastic individual with success in managing change during business growth, sales decline and large Mergers & Acquisitions. More recently experience has been gained in business led IT change and relationship management building on the theory based skills acquired through successful completion of an MBA.


Simon Odell - Professional Experience:     [ Not Updated Yet


Punch Taverns Plc - UK's largest Pub Company
IT Business Partner - Leased

• Delivery of a new B2B eBusiness solution - On target for completion April 2009
• Improved operational support and delivery of critical business systems (e.g. reduced calls on property management system from avg. 50 per week to current 20 per week)
• Promoting use of existing systems to ensure the Leased business gets maximum value from existing investments
• Business analysis to ensure the processes supported by eBusiness solutions are optimised
• Relationship Management at Leased Board level

Head of Infrastructure & Operations - Group IT
Member of the business Leadership Team reporting directly to the Group CIO - Annual budget of Circa £5.1m
Accountable for managing, improving and implementing a new Group Infrastructure & Operations Team with processes for the day to day support functions, including:
Data Centre Operations, PC Support, PC Installations, Service Desk, Voice and Data Networks, Mobile Network, telephony, Service Delivery and infrastructure project delivery

• Designed, negotiated and implemented a ‘blended' (in sourced & out sourced) IT service model, specific to integration of two disparate IT infrastructures, service models and organisations, which delivers significant service improvements whilst reducing the IT operating cost by £1.1M annually
• Implemented a new Group IT Service Desk serving circa 1100 employees across two head office sites, remote locations and 870 Managed Pubs
• Fully managed the organisational changes (through consultation processes) after acquisition to build a single Group Infrastructure & Operations function
• Migration from Lotus Notes & Exchange 2003 to new Exchange 2007
• Migration from Novell NDS and MS AD to new MS AD
• Implementation of VMWare to rationalise physical server environment
• Installation of new centralised shared storage solution
• Designed and negotiated a line consolidation project for Managed Pubs that not only reduced costs but provided a technology platform for future IP services in the pub
• Presented various recommendations and projects for sign off to IT Board and main Group Management Board

Simon Odell - Education:     [ Not Updated Yet

 2002 - 2005 Masters Business Administration (MBA)
Liverpool University (Facilitated by Laureate Online Education)

Dissertation Title: Organisational Cultural Effects on Supply Chain Distribution
Module results: 8 x A's & 2 X B's

1993 - 1995 Science (Sports Studies) (HND)
The Manchester Metropolitan University

1991 - 1993 A-Level, Latimer Secondary School
Mathematics Physics
Sports Studies General Studies

1986 - 1991 GCSE Latimer Secondary School
Mathematics Humanities
Science Award A Economics
Science Award B History
English Language German
English Literature Home Economics

Simon Odell - Interests:     [ Not Updated Yet

Hiking/walking (led a team on 3 peaks and 24 Peaks challenges raising over £12k in total for CARE International), mountain biking and Power kiting

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