Satheesh Vanaharam |
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| PMO Support Analyst / Resource Management | |||
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London, United Kingdom |
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About Satheesh Vanaharam
Satheesh Vanaharam - Professional Summary:
Having worked in Programme Management Office for the last 5+ years I am experienced in supporting variety of scale and types of projects in Global Development Centre of Cisco Systems, India. I have supported delivery of 90+ projects under 6 major business programs up to US$20m ranging in last 3+ years.
A proven PMO Support analyst with skills in devising and implementing policies / procedures for accomplishing the business goals in preset parameters. Proven track record in strategic planning, building high performance support systems, implementing best practices/methodologies and continuous improvement programs that resulted in improved quality of operations and service levels.
Demonstrated efficiency in strategic and cost effective utilization of resource mix and technology stack in alignment to the business unit’s goals.
Proficient at:
Spearheading PMO functions involving determining operations objectives, designing & implementing systems, policies & procedures to facilitate internal systems and process controls.
Coordinating with internal and external authorities and Implementing systems and procedures in the company for the smooth working of operations.
Overseeing the preparation of MIS reports and the reconciliation statements as well as undertaking the analysis to assist top management.
Good knowledge on MS Project
Strong research and analysis skills
Strong business communication and presentation skills
Good knowledge on Project Management Methodologies (PRINCE2 and Agile)
Good consulting and negotiation skills and have worked with diverse set of stakeholders to generate consensus and drive solutions
Excellent team building skills
Strong & successful organizing and coordinating skills
Satheesh Vanaharam - Professional Experience:
PMO - Resource Management at Mahindra Satyam
Public Company ; SAY ; Information Technology and Services industry
January 2009 – May 2010
Resources Management:
Responsible for charting the Resource Forecast, Resource Plan, Capacity planning, utilization & optimization. Obtain Management buy-in.
Resource fulfilment of the Unit at offshore & global locations -US, UK, Netherlands, India
Managing demand dashboard for the requirements, review of demand with Delivery and Program managers for planning and fulfilment
Managing external recruitment, selection process, negotiations, sign-offs and joining
Managing internal resources with various skill-set like SAP, Oracle ERP, DW, Java and Testing.
Managing resources on bench and deploy them to the project on need basis
Managing competencies
Allocation of resources to the projects
Induction of internal/lateral hires to the Unit
Key weekly/monthly metric reviews and analysis of the trends
Loading Factor analysis and optimization plan
Interfacing with vendors for external resources on need basis
Ensure near Zero business loss due to unavailability of resources
Managing sub-contractors
Managing Vendors for sub-contractors, their invoices, payments by finance team.
Track the Associate release and plan the re-deployability. Assist in re-skill/cross skill of the associates for high volume ramp-up.
Managing associate issues, change management
Induction
PMO Support Analyst at Mahindra Satyam
Public Company ; SAY ; Information Technology and Services industry
August 2006 – December 2008
PMO Support Analyst:
Recruited to manage PMO operations for the Global Development Centre of Cisco Systems Inc., Oversee all IT operations including Resource Management, Information Systems, and Process & Deliverables
Reporting to the Head of PMO. Unit workforce is 1000+
Setting up the processes and monitoring of the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
Mapping client's requirements (internal or external) and coordinating in developing, implementing and transitioning processes in line with the guidelines specified by the client.
Assist with aggregation of project / programme milestone tracking and status updates
Maintain project & programme RAID (Risks, Assumptions Issues and Dependencies) logs & Change Control log
Co-ordinate post implementation review activities (incl. Cost Benefit Realization) at project / programme level
Overseeing process improvement initiatives through system changes, process re alignment redefining & efficiency management. Sending reports to the top management and maintaining the agreed SLA & thereby focusing on maximizing customer experience while optimizing costs.
Coordinator - Strategic Business Units at Mahindra Satyam
Public Company ; SAY ; Information Technology and Services industry
February 2001 – July 2006
Having worked as Project Coordinator for the clients Amdocs, Mitsubishi Electric Corporation, GE Energy, Hutch, and Cisco.
Activities involved:
Project Administration
Allocation of resources to the projects
Negotiate with the management the availability of resources
Communicate to the stakeholders
SPOC for Customer interaction
Updating projects dashboard
Budget controls
Project Metrics
Submission of Invoices to the client
Team building
IS Service delivery
Customer Visits
Satheesh Vanaharam - Education:
MBA, Operations Management - Indira Gandhi National Open University - 2002 – 2005
PGDCA, Post Graduate Diploma in Computer Applications - Nehru Yuva Kendra (Under Human Resource Development Youth Affairs and Sports, Govt of INDIA) - 1997 – 1998
B.COM, Commerce, Economics, Statistics - Kakatiya University - 1995 – 1997
University Gold Medallist - highest marks (99/100) in Statistics.
Satheesh Vanaharam - Interests:
Playing Table Tennis, Cricket
Interested in learning different cultures
Participated in National Social Service Camps
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