Robin Hewlett

 

Robin Hewlett
address: 17 Janes Lane, Burgess Hill RH15 0QJ
email: hewlett_robin@hotmail.com
telephone: 07721 940 450

Professional profile
Quick to grasp new ideas and concepts whilst identifying key improvements to working practices and procedures to maximise efficiency without compromising quality or service. Utilises exceptional interpersonal skills and communicative abilities to build positive and lasting relationships with customers and colleagues.

Objective
Now looking for a new and challenging position that will make best use of existing skills and experience and enable further personal and professional development.

Career summary
Sep - Oct 2009 Casual Design Technician
Design Print & Signs contracted to Brighton & Hove City Council
• Working as part of a team responsible for the creation, installation and maintenance of road signs across the Brighton & Hove area.
• Ensuring all health & safety standards and company policies are adhered to and identifying key improvements to working practices to facilitate in the achievement of team targets.

Feb - Jul 2009 Sales Assistant
Big Box Storage
• Responsible for delivering expert advice and guidance to customers on a wide range of products and services, balancing a tenacious approach with exceptional standards of service to achieve sales and service targets.
• Accountable for the accurate and efficient processing of payment transactions, identifying key opportunities to up and cross sell products to realise sales objectives.
• Utilizing exceptional interpersonal skills and communicative abilities to build positive and lasting relationships with colleagues and clients.
• Undertaking banking procedures, general housekeeping and maintenance tasks as well as ad hoc administrative duties.

2006 - 2008 Assistant Manager
Bridisco Group Ltd.
• Accountable for delivering technical advice and guidance to customers on a full range of electrical products including white and brown goods, security and contracting products.
• Promoting products to potential customers to secure new business and facilitate in the achievement of sales targets.
• Identifying and recommending key improvements to working practices and procedures to maximise efficiency and productivity without compromising quality of service.

 

Career summary cont.
2005 - 2006 Sales Consultant
Telegen UK
• Working as part of a team responsible for contacting customers via telephone in their homes to advise on insurance products to secure new business.
• Maintaining detailed records of telephone calls made and accurately completing administration related to customer sales.
• Ensuring the benefits of products are highlighted to potential customers whilst complying with the Financial Services Authority's standards.

2003 - 2005 Sales Assistant
Topshop
• Responsible for assisting customers with the selection of products, ensuring payment transactions are accurately processed and addressing any complaints or queries professionally.

2002 - 2003

• Traveled to Australia, Canada and the USA. I had a working visa for Australia where I worked in landscape gardening, telesales, face to face selling, fruit picking and working in a motel.

Education and qualifications
NVQ: Levels 2 & 3 Information Technology (1999)
NVQ: Level 1 in Business Administration (1998)
GNVQ: Foundation Studies in Communication Studies (1998)
NVQ: Level 2 in Communication Studies
Certificate: Level 2 in The Application of Numbers (1998)
Certificate: Stage 1 The English Speaking Board
GNVQ: Intermediate Level Information Technology (1998)
GCSE's: English Language, Sociology, Business Studies and Communication Studies (1998)
AEB: English (Level 2), Mathematics (Level 3) and Geography for Tourism & Leisure (Level 2) (1995)

Key I.T. skills
Operating Systems: Windows Family of Servers.
Software: Microsoft Office Packages.

Personal details
Health: Excellent; non-smoker.
Driving Licence: Full; clean.

Interests and activities
Currently include: Practising yoga, listening to music, clothes, food, drink and nutrition. I also enjoy spending time with family and friends.

References are available on request

 

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