About Punit Joshi
Punit Joshi - Professional Summary:
I am into BPO Industry from last 3 years with one of the best learning enviornment . Its one of the best industry to learn and earn . I got maximum availability ,exposure,orientation , success, judgment and desicion making mind.Its best Exposure one can ever get in his/her life to use and enhance professional skills.Moreover I am----
- Hardworking and sincere in work.
- Open minded person to accept my criticism..
- Have promise action in my work
- Always work as per there priority.
- Make short term goals to achieve the Aim .
Punit Joshi - Professional Experience:
Company : Cyber Infrastructure Pvt Ltd.
Duration : April 07-till date
Designation : Sr. Customer care Executive / Team Leader.
Job Description:
Completed a U.S based process called Business Link Network which deals in “Real Estate Market” The support involves interacting with customers via chat and web.(4+ Months)
My Nabyoo parental child software, supporting US customers to block the restricted sites to keep a check. It includes live support, calls and web.(Till Date)
Bell Canada a Canadian process providing High internet services in Ontario. Taking care of Live, web, chat, email and voice support at supervisor level. (4 Months)
4 Gaming sites a U.S. process Inbound process involving Voice and Email support for customers.(5+ Months)
Company : Phistream
Duration : Aug 06 -Feb 07
Desgination : Customer Care Executive/ Sr.Customer care Executive
Job description:
This was a B2B U.S. campaign. We used to provide funds to those business customers who could fit the criteria. My work was to send the fax including, application form once the customer agrees the terms and conditions and gets the clearance certificate. The follow-up were taken care by supervisors. IN later stages I was promoted to take care of my own customers and clearance certificates.
Company : M-2 CUSTOMER
Duration : Aug 05 -July 06
Designation: Process Associate
Job Description:
I have worked for company name POWER NET GLOBAL, located at Cincinnati, OHIO. It is an outbound sales process campaign. Our main competitor was VORIZON and AT & T.A B2C process .We used to provide Long Distance service at economical rates and efficient network.
Education:
I am a technical sound and efficient person and hold B.E. 4-year degree in Information Technology with an aggregate of 74.53 %. My interest ares are Website designing, Networking and Ethical hacking.
Completed my academic education with good aggregate of 81% and 75 % in SSC and HSC.
Interests:
In leisure time love to solve puzzles (English and Mathematical). Often you can find me on PC exploring new events and ideas and thinking to use them in my respective field . Love to sing , listening to music.
Otherinterest includes friend meet (very often), Website content colection, Watching T.V. .
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