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Patricia Spellen

Executive Manager of Field Support Services
 
Aon Risk Services

United States

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About Patricia Spellen

 

Patricia Spellen - Professional Summary:     Maryland resident Patricia Spellen has been in the risk management industry for nearly a decade. As Executive Manager of Field Support Services for Aon Risk Services, Patricia Spellen oversees the document management unit, the revenue allocation team, and various database groups to facilitate better communication and smoother operations between departments and different sectors of the company. Patricia Spellen’s deft execution of an offshore initiative earned the position she holds today.

Beginning as a project manager for Aon’s Premium Accounting Service Center, Patricia Spellen was assigned to coordinate the transition of 80 processes overseas to Aon’s partner company in New Delhi, India. Patricia Spellen effectively and efficiently trained 60 staff members on site at the Owing Mills, Maryland, location, all of whom were visiting from New Delhi, India. Upon completion of the project, Patricia Spellen was promoted to her current position with Aon Risk Services.

Patricia Spellen’s most recent professional endeavor is improving communication between the Premium Accounting Service Center and Aon’s local offices. To do so, Patricia Spellen works in conjunction with data management developers to generate a better recording system for unallocated revenue. Once Patricia Spellen’s enterprise has been realized, the documented revenue will be published for better access and visibility. Patricia Spellen is currently developing a carrier handling database with the aid of Aon’s Outlook Sharepoint Team. In pursuing this venture, Patricia Spellen hopes to accelerate allocation of revenue by offshore partners.

Day-to-day responsibilities for Patricia Spellen include collecting pending revenue from insurance carriers and disbursing returns when appropriate. Additionally, Patricia Spellen acts as Business Continuity Manager for the Premium Accounting Service Center’s onshore and offshore partners. Implementing daily quality control evaluations, Patricia Spellen enforces and maintains service legal agreements.

Patricia Spellen is an Associate of the Insurance Institute of Canada and a Graduate of the Ontario Management Development Program. Her adept ability to fulfill her responsibilities and devotion to her career are evident in her many efforts and achievements.

 

 

Patricia Spellen - Professional Experience:   

September 1, 2003 - Present
Executive Manager of Field Support Services
Aon Risk Services
Insurance and Financial Services

 

 

Patricia Spellen - Education:   

University of the West Indies
Kingston, Jamaica
Bachelor of Science
Natural Science and Urban Planning

 

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