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Paola Gallo Rosso B.A

Deputy Manager
HSBC plc

E3 4EU, United Kingdom

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About Paola Gallo Rosso


Paola Gallo Rosso - Professional Summary:    Corporate Action/Fixed Dividend deputy manager, with 9 years experience within Project Change and Management, Investigations, Cash and stock reconciliation. Effective planning and organizational skills. Work well independently and as part of a team. Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels to achieve their maximum potential while attaining corporate objectives.
At the moment studying part time towards a BA in Banking & Finance. Looking for new challenges.



Paola Gallo Rosso - Professional Experience:    

 Employment: HSBC plc from October 2000 to April 2009

January 2008 to April 2009: Custody Dividend Analyst UK - Corporate Actions
Dealing with complex investigations involving agents, registrars, account managers & different international arms of the HSBC group; ensuring that all parties involved are fully aware of, and comprehend, the relevant technical banking procedures.
Managing daily tasks such as: MI, mandate corrections, IMCF, Dividend Waivers, CREST dividends, dual checking & processing, authorised reversal letters, up-dating mandates for STP's & informing clients when to place enduring mandates.

August to December 2007: Operations Analyst -Seconded to Overseas -Corporate Actions
Responsible for analysing & reconciling exceptions relating to Euroclear/Clearstream, FX, Nostro & contacting the correspondent's agents.
Escalating issues to Risk Management in a timely manner, providing analysis & solutions for complex transaction; completing MI reports including root cause analysis and potential loss calculations.

April to July 2007: Operations Control - Seconded to Resolve FX Report
Responsible for analysing any processing or system errors, amending procedures & provide training for 20+ people in co-ordination with our Treasury Department and for both our offices in Kuala Lumpur & London.
Liaising & providing training to various departments involved in processes including: Settlements Overseas, Unit Trusts, Residuals, Scripts, Overseas Corporate Actions & FX Custody.

December 2006 to May 2007: Operation Control Manager
Responsible for overseeing the implementation and creation of HSBC Malaysia, providing new procedures as required:
Processing and reconciliation of aged items in relation to Settlements (Overseas, Crest, Eurobonds) and Cash.
Creation and Management of a new team whose role was to clear exceptions for Corporate Actions on different accounts held by IFS (Nostro, Cash Impersonal, Euroclear & Clearstream); providing root cause analysis and solutions.

September to December 2006: Seconded to HSBC Malaysia migration of Settlement
Manager responsible for the co-ordination, training & implementing of the procedures process related to Settlements Cash Exceptions;
Root cause analysis & MI completion on a daily basis: solving complex and high-level technical issues and the prompt escalation/resolution of high risk problems.

September 2004 to September 2006: Operation control - FX Income
Analysis of exceptions in relation to UK & Overseas Settlements , UK & Overseas Income, UK & Overseas Corporate Action, Market Claims and Forex reports. Providing analysis, problem-solving and feedback relating to the implementation of new banking procedures.

October 2000 to August 2004: Corporate Service Representative - Regional Service Centre, Europe HSBC Cash Management & Concentration
Assisting corporate customers with a wide variety of cash issues including: the use of funds, potential loss investigations plus the set up or improvement of STP's.
Main corporate contact between the RM department and our agent.
Overseeing the reconciliation of the ITL/EUR account within HSBC Milan and London during the Euro transition with the sole responsibility of minimising operational losses.
Involved as interpreter / mediator to HUB Euro zone Project, which aimed at the creation of an interface between UK systems and HSBC Italy.



Paola Gallo Rosso - Education:

2009 LMBS London Metropolitan Business School, Moorgate Campus,
Currently studying towards a BA in Banking & Finance (end of second year)

2004 LMBS London Metropolitan Business School
Certificate in Financial Services

1989 "F. Albert" Istituto Magistrale, Lanzo Torinese, Italy
Diploma in Education (Certificate Educational Equivalent)


Computer Skills

Excellent knowledge of MS Office 2007 (all applications) Lotus Notes, MS Project basic;
External system: Crest Guy, BBH Worldview, Euclid (overview)
Good knowledge of STP for Swift type series 1, 2, 3, 5 & 9.
Overview of Prince2 and of APM


Language Skills:

Italian (native),English (fluent), French (fluent)



Paola Gallo Rosso - Interests:     outside sport such as climbing, martial art, dinner with friends and dancing



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