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Olugbenga James Adesola
Ojayfola Limited    

Olugbenga James Adesola M.Sc

IT Support Operations and Network Engineer
 
Ojayfola Limited

9 Birchfield Road, Birmingham, B19 1SU, United Kingdom

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About Olugbenga James Adesola

 

Olugbenga James Adesola - Professional Summary: [  

A highly experienced ICT Support Engineer and Network Support Professional with a proven track record of success delivering 2nd and 3rd Line support, network solutions and allied infrastructure support within high profile and information sensitive, business environments.

 

Acknowledged for possessing the professional ability to improve overall operational efficiency across an organisation, assess requirements and streamline IT processes. A determined and persistent problem solver with highly effective communication skills and an excellent reputation for building client relationships

 

Experienced in service management, helpdesk support, budget management, 3rd party contractor management, client and support services, full project lifecycle, managing tight deadlines, interfacing between business and 3rd parties, contractor management, supplier management, Prince2, ITIL, Six Sigma,  resource allocation best practice delivery.

]

 

 

Olugbenga James Adesola - Professional Experience:

IT Operations and Network Support Engineering]

 

 

Olugbenga James Adesola - Education: [  

Certificates:

 

 

Cisco Certified Network Associate, Birmingham City University

MCITP, Tarun Microsoft Partners, (Ongoing)

Master:

Computing, Birmingham City University (2009)

PgCert:

Computing for Business Management, Birmingham City University (2008)

Certificates:

Customer Service Awareness (2008)

Multimedia Design and Production (2008)

BSc:

Mechanical Engineering, University of Lagos (2002)

8 GCSEs:

Including English and Mathematics (1993)

]

 

 

Olugbenga James Adesola - Interests: [ Travelling and playing chess ]

 

 

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About Ojayfola Limited


A small IT firm that specilises in providing excellent and customer focused IT and Network Support serrvices and consultancy. We are known for providing high standards of technical support within Windows and Cisco Network environment, troubleshooting issues promptly to minimise downtime and ensure adherence to quality standards. Our area of services include design, intallation, mainteinance and support. Our key expertise includes -  service management, helpdesk support, budget management, 3rd party contractor management, client and support services, full project lifecycle, managing tight deadlines, interfacing between business and 3rd parties, contractor management, supplier management, Prince2, ITIL, Six Sigma,  resource allocation best practice delivery.

 

Our staff are  highly experienced, Prince2 qualified, Helpdesk and Network Support Professional with a proven track record of success delivering 2nd and 3rd Line support, network solutions and allied infrastructure support within high profile and information sensitive, business environments. They are commercially aware and results orientated with outstanding staff development and motivational skills that ensure service delivery and support agreements are consistently met on time and within budget.

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