About Noam Milner
Noam Milner - Professional Summary: Successful, results-generating executive management professional with extensive experience directing teams, technical personnel, and line management staffs in exceeding production and sales goals and objectives in areas to include extensive industry knowledge, practical experience in the production processes, profit and loss responsibility, managing pilot and production runs, employee relations, and communications.
KEY SKILLS
- Ability to Motivate and Encourage people, Relate to staff at all levels.
- Planning, Time Management, Influencing, Negotiating, Organisational skills.
- Excellent Communication skills in both written and verbal formats.
- Good IT skills – particularly MS Office Suite, CRM, SAP, CRS, Cognos, CongiSoft.
- Ability to write reports, keep records, work within budgets, Presentation skills.
- Knowledge of multiple languages: English (native), French, Spanish, Hebrew, German, and Italian.
- Team Leading, Motivating, Successfully Coach and Train employees.
- Teamwork, Flexibility, Initiative, Problem Solving, Computer Skills.
- Experience with employment law, scheduling rotations, ability to supervise teams, as well as leading team members in any task given to them.
AWARDS
Earned award 5 times for Outstanding Job Performance, achieved 100% Client Service Evaluations from Leads every month, recognised with client Compliments routinely. Juris Doctor 2008; Body-for-Life Champion 2005; Birmingham Optimists' Club Presidential Recognition 1993
Noam Milner - Professional Experience:
November 2009 – August 2010: Co-ordinator, Restaurants du Coeur, France
- Resolved major difficulties with orders, delivery dates, and service.
- Developed customer service policies and procedures to ensure consistent customer service and satisfaction.
- Managed the activities of over 40 Customer Service Representatives and 60 sales order processing staff.
May 2009 – October 2009: Assistant Manager Park Operations, Disneyland Resort Paris, France
- Directed the activities of Customer Service Representatives to ensure customer satisfaction and company profitability.
- Administered policies and procedures to ensure on-time delivery.
- Directed the operational functions of Production, Research, Engineering, Marketing and Sales, Human Resources, Purchasing, and Accounting.
- Raised customer Satisfaction/Quality Rating for Tower of Terror Attraction from 82% to 100%.
- Maintained the Show by engaging Maintenance Team, multi-tasking, “plus-ing” client experience when possible.
- Supervised and trained over 200 Customer Service Representatives.
May 2008 – February 2009: Merchandise Host, The Disneyland Resort, California
- Handled and counted money, issued receipts, operated cash register and reconciled cash drawer.
- Provided preventative troubleshooting and resolved non-routine customer complaints.
- Maintained visual displays while completing 62 transactions a day for 113 Guests in a location that compiled a Guest Satisfaction rating of 97%. Performed restocking duties.
- Organised precisely cash handling procedures. Created service solutions that enhanced customer experience and protected Company assets. Provided customer assistance by itemising purchases.
- Provided customer assistance in selecting and purchasing merchandise. Furnished information to customers concerning goods for sale.
- Offered additional merchandise to fit customer requirements. Assisted with merchandise restocking.
November 2000 – April 2008: Executive Assistant, CEP Films (Holding Company), USA
- Demonstrated a high degree of organisational knowledge, leadership, confidence, and professional competence while representing the executive's office to subordinates and peers in his absence.
- Created and maintained detailed filing system to maintain important company records and confidential information.
- Composed high-level correspondence from dictation, verbal direction, and knowledge of organisational policies and procedures.
- Detected a corporate embezzler, who was removed. Managed flooding crisis.
- Ensured travel arrangements, meetings, and conference events were successfully and effeciently prepared.
- Performed a broad range of complex tasks involving confidential and technical information such as compiling and analysing statistical reports, researching and presenting findings, arranging meetings, preparing agendas, and responding to routine correspondence.
- Exercised independent judgment and discretion in completing assignments and maintaining the office of the Director of Operations.
June 1999 – October 2005: Stage Name Connor Donne, Actor, Hollywood, California
- Co-Starred in Lions Gate Films “In Enemy Hands” with William H. Macy, Lauren Holly and other famous actors.
- Performed in many television commercials; 6 episodes of Fox's MAD tv.
- Developed voice characters for video games (Konami, Sony).
Noam Milner - Education:
2009-2010 CIBC (vocational training centre in Torcy, France)
HR qualification, similar to CIPD
2008-2009 Disney University
In-house corporate training -- Loss Prevention, Health & Safety, Leadership, Coaching, Corporate Finance, Corporate Communications, Conflict Resolution
2007 Kaplan
Law Foundation Course (equivalent)
1995-99 Northwestern University
MA English Language, MSc Psychology, BSc Communications Studies (2:1)
1995-97 Medill School of Journalism
Bachelor of Science in Journalism (part-completed)
1991-95 Roeper City & Country School
General Education Diploma (First) with Advanced Placements in Biology (First), Psychology (First), Literature (First), History (First) (equivalent to GCSEs and A-levels)
Noam Milner - Interests: I hold a 2nd degree Black Belt in Karate, with experience teaching martial arts to students of all ages. I am a classically trained pianist. I am passionate about personal development, and enjoy reading and practising on self-help, nutrition, physical fitness, to improve my efficiency and ability to produce. I am a Pilates practitioner.
KPIs director vice president manager supervise human resource management train bilingual CRM SAP team leader assistant HR marketing ideas services personnel employee relations specialist KPI's organisation development consultant supervising assistance programme co-ordinator counsellor job analyst career dean of students supervisor branch area division department coaching training motivating Cognos CRS KPI leading managing trainer customer service corporate relations MS Office Suite Word PowerPoint Outlook Intranet Portal Internet
Noam Milner Links
Internet Movie Data Base/ Connor Donne
This is the official site listing my acting credits, under my stage name.Blog: What JC Wants to Write ....
Passions. Memories. (Disproportionate) Indignation. Ill will. Bad faith. In short, everything and anything ....
