Mohammed Hassan M.B.A

MOHAMMED HASSAN

Telephone: +971-(0)-506532634
Email: has4sab@hotmail.com

PROFESSIONAL PROFILE

 

A dedicated and highly experienced senior retail professional with extensive business and technical acumen. A motivational leader proven in developing successful teams that exceed company targets and objectives to deliver significant year-on-year sales growth complemented by excellent standards of service. Utilises exceptional interpersonal skills and communicative abilities to develop effective relationships with customers, suppliers and business communities. Quick to grasp new ideas and concepts whilst identifying and implementing innovative solutions to complex issues which maximise profitability, productivity and service.

 

AREAS OF EXPERISE

 

• General Management

• Strategic Marketing

• Stock Control • Brand Management
• Personnel Development

• Retail Operation

• Merchandising

• Procurement
• Budgetary Management

• Customer Service

• Retail Technology

 • Customer Retention
• HR, People development & Training

 

OBJECTIVE

 

Now looking for a new and challenging position that will make best use of existing skills and experience yet enable further personal and professional development.

 

CAREER SUMMARY

 

2006-date Brand and Operations Manager, Apparel Group, Gulf Region

 

• Responsible for the operational store management and strategic brand development of a ISO 9001:2000 Certified company in the UAE including personnel management and ongoing development of 18 store managers

• Accountable for the effective management of the full brand merchandising lifecycle including open to buy, buying, stock control and allocation along with the retail price architecture to achieve ambitious targets

• Utilising exceptional interpersonal skills and communicative abilities to develop successful relationships with suppliers and business communities in order to negotiate the best possible deal for merchandise return on investment

• Developing and implementing innovative marketing and promotional initiatives to optimise visibility whilst maintaining the integrity of the brand

• Analysing sales and product performance to identifying key improvements to processes, procedures and working practices to maximise productivity and profitability whilst minimising costs including:

o Increased store traffic with effective Best Buy and Buy One Get One Free promotions
o Maximised customer retention with the introduction of loyalty voucher schemes
o The development of an updated staff appraisal and development programme to improve service

• Key Achievements include:

o Increasing sales by 15% and customer retention by 21% through the implementation of an aggressive sales strategy and service policy
o Maintaining stockholding levels at 97% availability
o Established 5 new store openings including Kekos, Reset and Ikks and launched new brands for kids in the Gulf Region
o Developed and managed the well-received Jennyfer brand competition in Lamcy plaza as well as a TV show called Friendly & Trendy for the IKKS junior brand in the Mall of the Emirates

o Facilitated with the US $5.5m buying initiative for Jennyfer, Ikks, and Gocco brands
o Received DSES (Dubai Service of Excellence Scheme) Award for Gocco
o Won the DSES Award for the Jennyfer Brand in 2006 and 2007

 

2000-2006 Area Manager, Alshaya International Trading Company,Saudi Arabia

 

• Quickly promoted from assistant store manager and store manager to undertake a tenure as area manager and responsible for the successful operational management and personnel development of 15 store managers and 79 additional staff members servicing US $6.1m revenue

• Undertaking brand development and marketing to complement ongoing initiatives to increase revenue and service standards

• Accountable for new store openings and redevelopments, staff and store performance along with budgetary and merchandise management

• Responsible for the introduction of a COE system for improved brand standards and management

• Key achievements include:

o Developed successful relationships with clients including Evans, Dorothy Perkins, Top Shop, Mothercare and Next
o Increased customer traffic by 300% following an effective floor redesign
o Received Best Area Manager Award in 2005 and the ABCD Award in both 2004 and 2005

1993-2000 Sales Officer, Murad Training Est., Saudi Arabia

 

EDUCATION AND QUALIFICATIONS

 

 Diploma in Business Management and Administration (2005)
 Diploma in Sales and Marketing Management (1998)
 BSc (1993)

 

RETAIL TRAINING

 

 ISO 9001:2000 Internal Auditors Training Program
 ISO 9001:2000 Awareness Program
 5s and Kaizen
 Brand Management, Profit Management, Retail Store Management and Loss Prevention
 Train the Trainer
 Goal Setting, Performance Appraisal and Disciplinary Processes
 Competency Frame Works and Store Manager Competencies
 Developing into Management
 SMART Step
 Brand Specifics
 Stepping Ahead and Active Selling

 

ADDITIONAL SKILLS

 

 Crystal Report, GFI & Eudora and AEP Applications and Navison
 Microsoft and Lotus Office Packages, Internet and Email

 

PERSONAL DETAILS

 

Visa Status: Residential Visa (NOC Available)
Driving License: Full; clean UAE and Indian
Languages known: English, Arabic, Hindi, Malayalam, Urdu, Kannada, Konkani

 

REFERENCES ARE AVAILABLE ON REQUEST

 

Mohammed Hassan - LookupPage