About Mark Milton
Mark Milton - Professional Summary:
Value Offered
- Solid project management, team leadership and needs analysis abilities - able to keep projects on track even under difficult circumstances build consensus amongst all stakeholders and deliver exceptional results.
- Full Software Development Lifecycle of projects up to £2Mil, Effective management of Waterfall, RUP and SCRUM Agile development methodologies.
- Extensive technical background of using Oracle, SQL Server, Java, .NET, DHTML, CSS, XML.
- Experienced with a wide variety of web technology including e-Commerce, Content management Systems, Custom Web Presence, Transactional Applications and Digital Media, with expertise in determining best platform for delivery of the solution.
- Experienced with a wide variety of Business Intelligence including Data Warehousing, BOXI Universe management, Custom reporting using Crystal Reports or Business Objects, KPIs and Dashboards, with expertise in determining best platform for delivery of the solution.
- Unique blend of strategic and creative acuity that has consistently been valued by employers and that has helped organizations achieve their goals
- Strong marketing expertise - established / strengthened brand identity for numerous products and services.
- Exceptional combination of hard and soft skills from software savvy and process methodology to risk management, learning agility, and interpersonal effectiveness.o Over 20 years multi-industry experience
- Global Player - Extensive background in large scale international projects (Have worked on projects for Asia, Europe, N. America)
- Strong communication and interpersonal skills - Able to communicate effectively throughout organizational levels (executive, mid-management, development/engineering, sales/marketing and end user community)
- Flexibility - cross/multiple platforms, technology focused
- Proven ability to absorb new technologies quickly and become an expert as needed (Just In Time Expertise) o Strong leadership competence & IT project management skills, leading project teams of up to 10 staff.
- Service minded, meticulous & very detail oriented - Ability to transfer knowledge effectively
- Proven track record from startups to multi-national global companies (sterling references available)
- Excellent team building/people management skills (various methodologies)
- Strong relationship management skills (external/internal)
- Multi-cultural experience (worldwide)
- Result oriented, solution based
- Extensive analytical, strategic and conceptual background.
- Certified Prince2 Practitioner and Scrum Master.
Mark Milton - Professional Experience:
Key Achievements
- Managed various customer change requests for various products. Produced and presented solutions that helped generate over £250k of new business revenue.
- Responsible for deriving a strategy and managing the subsequent project aimed at providing direction and focus for the delivery of business intelligence (BI) solutions for Nortel. Achieved an 80% reduction on request to distribution report turnaround times and a 20% reduction in reporting errors.
- Project managed 2 £1Mil+ Oracle Data Warehouses to hold Nortel's £2Bn annual procurement activity and PwC's £3Bn client data. Introduced an interactive dynamic Content Management System which held over 100 integrated Crystal/BusinessObjects reports and dashboards used within the business.
- Project managed a web-based £2Mil global Cost Savings management tool to manage, analyze and report on Nortel's £100Mil per year business cost reduction saving the business approx £100k per year in improved business processes.
- Project managed a web-based £150K global Contract management tool to manage, analyze and report on Nortel's £500Mil per year supplier contracts saving the business approx £10Mil per year in improved business processes and supplier pricing savings.
- Reduced IT support requirements by 40% through managing the training for employee self-sufficiency as part of the digital media initiative to accessing and maintaining 1000 web pages on-line corporate information via Content Management Systems and portals.
- Project managed a £10K web presence project for the owners of "Gites @ Maison Meulet" business. Propagating the site though search engines and other holiday websites to enable significant bookings in the first year it went live.
- Project managed a 200 page web presence project for the Nortel Supply Management organization. Raised organization profile within the business and achieved improved Order fulfillment process compliance by 20% through restructuring the organizational procedures.
- Project managed several e-Commerce application implementations for employees in the EMEA region to achieve a reduction of 90% of ordering errors caused by the previous processes and an average of £100k per year in improved business processes.
- Led Tieto's new web implementation of the ACTIVATE system (Mortgages Online) to aid the generation of over £1M sales revenue for this new product.
- Project managed a £300K web-based Contract Management tool into DEFRA saving the organization approx £60k per year in improved business processes.
- Project managed a £250K web-based KPI tool to manage, analyze and report on Nortel's 3rd party installers and customer feedback saving the business approx £50k per year in improved business processes.
- Project managed a £150K web-based SOX audit tool (SMILE-ONLINE) to manage, analyze and report on Nortel's procurement activities and audit actions.
- Led the implementation of Nortel's Negotiation tool into the UK to enable the European Contract Management teams to participate in corporate negotiations. Improved contract negotiation processes by 60% though the introduction of the new tool and enhanced data analysis and reporting solutions developed specifically for Europe. Implemented processes to synchronize N. American and European negotiation systems to leverage a further 20% reduction in supplier prices through combined global sourcing requirements.
Career Chronology
TIETO | HAUGHTON REGIS | WWW.TIETO.COM 11.2007 to 04.2009
Sr. Consultant (Financial Services)
Senior role to provide IT analysis and consultancy for Tieto's core Banking, Insurance, Savings & Mortgages products located in retail banks and building societies nationwide. Operated in a Prince2/Scrum Agile methodology environment.
NORTEL | HARLOW | WWW.NORTEL.COM 01.2003 to 07.2007
Business Analyst and Project Manager (Telecoms)
Role to manage projects by working with senior business managers and directors and developing IT strategy, business cases, cost benefit analysis, initiation documents and requirements analysis resulting in the successful delivery of projects using Prince2, RUP, Waterfall & Agile methodologies.
PRICEWATERHOUSE COOPERS BPO | POTTERS BAR 07.2000 to 10.2002
Senior Systems Analyst and Developer (Business Process Outsourcing)
NORTEL | HARLOW 03.1989 to 06.2000
Senior Systems Analyst (Telecoms)
Contract Roles
MAISON MEULET | GALOUBET, FRANCE 01.2003 to 03.2003
Project Manager and Web Designer (Travel & Leisure)
DEFRA | LONDON 10.2002 to 03.2003
Project Manager and Solution Architect (Central Government)
Mark Milton - Education:
OPEN UNIVERSITY - MILTON KEYNES
Bachelor of Science(Hons) in Computing with Business (In progress)
CITY OF WESTMINISTER COLLEGE - LONDON
BTEC HNC Electrical & Electronic Engineering
MIDDLESEX UNIVERSITY - LONDON
TEC Microprocessors
Mark Milton - Interests: Personal Fitness, Digital Photography, Reading books on travel, culture and history. Listening to classical music and attending live classical music performances.
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