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Marc Hollinshead

Operations / Account Manager
 
Hollinshead Training & Consultants

LN1 1AW, United Kingdom

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About Marc Hollinshead

 

Marc Hollinshead - Professional Summary: 

A highly organised, effective, and successful manager, with specific sector experience within all aspects of the Health and Leisure industry. Currently working as a Leisure Manager, utilising a decade of skills. Other roles include working for a leisure software company, as a Regional Sales Manager responsible for new business opportunities creating revenue of £145360. This was followed by promotion to National Account Manager, responsible for continued and new business opportunities for existing clients across 120 sites in the UK and Ireland, creating revenue of £300652. Prior to this I gained a wealth of experience in Operations and Health & Fitness as part of management teams opening two new clubs for a leading premium health club provider. I am also backed by academic and military service qualifications through the Physical Training Instructor Branch of The Royal Air Force.

 

 

Marc Hollinshead - Professional Experience:

 

September 2010 - Present : Student Paramedic

 

December 2009 - September 2010 : Paternity Leave

 

September 2009 – December 2009 : Total Fitness

Assistant Centre Manager

To act as the Centre Manager in their absence.

To support the Centre Manager by assisting in the basic day to day operations of the Club and supervision of all departments.

A strong understanding of the membership sales process to bring a sales focus to the club with attention to detail and good organisational skills.

Operational experience and exceptional customer service skills, ensuring high standards of cleanliness and mechanical maintenance within the facility and external areas.

To supervise all staff and allocate daily tasks, and be responsible for their efficient, effective and safe performance.

To be responsible for the good behaviour, discipline, training, organisation and safety of staff at all times.

To assist in the administration of personnel issues and ensure that all personnel documentation is kept in order and treated as confidential.

To ensure that all staff, members and company issues are dealt with in a professional manner and in strictest confidence.

 

February 09 – July 09 : DW Sports Fitness

Fitness Manager

Manage the entire Fitness product including monitoring & reviewing of members, Gym Floor Activities, Personal Training, Group Fitness, Health & Safety, Risk Assessments, Standards and Hygiene.

Identify member needs and retain members by providing an exciting programme and product.

Manage the productivity of the Fitness team and the Group Exercise Manager through proactive use of the Fitness Instructor Journal.

Conduct regular team and 121 meetings to identify individual needs and provide mentoring and coaching.

 

September 06 – August 08 : FitLinxx Ltd

National Accounts & Sales Manager

Increased all new and add on sales within the UK and Ireland core markets.

Managed and increased the support contract sales within the UK and Ireland core markets.

Optimised lead generation activities to ensure enough quality volume to make the target pipeline viable.

Managed the pipeline to ensure sales targets are achieved.

Successfully developed relationships with key partners.

Initiated and monitored processes to ensure customers are completely satisfied with purchases.

Implemented process to ensure that all monies generated from sales activities were collected on time.

Managed and improved the day-to-day relationships with the individual territory sales managers for each Fitness Equipment Provider.

 

January 06 – Jun 06 : David Lloyd Leisure, Oxford

Operations & Hospitality Manager

 

December 03 – Jun 06 : David Lloyd Leisure, Oxford

Operations Manager

 

September 00 – November 03 : David Lloyd Burton Waters, Lincolnshire

Operations Manager

 

April 00 - September 00 : The Burton Waters Health, Leisure & Racquets Club, Lincolnshire

Health & Fitness Manager

 

February 97 – April 00 : Royal Air Force College Cranwell, Lincolnshire

Royal Air Force Physical Training Instructor

 

January 95 - December 96 : Royal Air Force Aldergrove, Northern Ireland

Royal Air Force Physical Training Instructor

 

June 91 - December 94 : Royal Air Force Waddington, Lincolnshire

Royal Air Force Physical Training Instructor

 

October 90 - June 91 : Royal Air Force Cosford, Wolverhampton

Royal Air Force Physical Training Instructor Trainee 

 

Marc Hollinshead - Education:     

A-Level passes

Physical Education (A), Computer Science  (C)

 

GCSE passes

Physical Education (A), Computer Studies (B)

English Language (B), Mathematics (C), Physics (C)

Business Studies (D), RSA Office Skills 1+2 (Distinction)

 

Additional Qualifications

 Chartered Institute of Environmental Health – Level 3 Supervising Health & Safety

Chartered Institute of Environmental Health – Level 3 Management of Risk Assessment Principles

Royal Institute of Public Health – Health & Safety Certificate

Royal Institute of Public Health – Food Hygiene Certificate & Cellar Management

First Aid At Work including Defibrillator

Kidology International – Children’s Safety & Activities

Defence Management Training - Conflict Resolution & Equal Opportunities Awareness

City & Guilds of London Institute – Recreation and Leisure Studies Part Two

Coach to Win - Diploma In Sports Psychology

Lawn Tennis Association – Elementary Tennis Coach Award

Management of Sports Injuries

Weight Training for Sport Instructor

 

 

 

Marc Hollinshead - Interests:     [ Not Updated Yet

 

 

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