Lex Monroe



 

Lex Monroe - Professional Summary:

 

 Technically-oriented e-comms project worker with a flexible, imaginative approach, skilled at learning new software applications. Strong experience in research, writing and proofreading, plus coordinating and running presentations, working groups and events. Extensive experience of writing user guidance and online policies and of e-comms generally. Seeking projects that enable me to work in detail and devise creative solutions. Particularly seeking roles in the cultural sector.

 

 

Lex Monroe - Professional Experience:

 

 

 

Online Production Officer – Responsible for routine content updates and structure changes. Supporting content migration, re-launch and upgrade of National Curriculum and QCDA websites. Qualifications and Curriculum Development Authority. August 2009 to end March 2010.

 

 

* Devising content upload templates.

* Refreshing, uploading and editing content using Red Dot 9.0 and Tridion 5.3

* Working with authors and content owners on page updates.

* Liaision with developers on technical issues.

* Assessing CMS user guidance

* Auditing and mapping existing web content prior to migration.

* Taking part in CMS upgrade and User Acceptance testing.

* Wrote and presented new external links policy for upgraded National Curriculum site.

* Carrying out content checks.

* Working with project issue trackers (Basecamp and JIRA)

 

 

 

E-Comms Officer – Planning and content gathering for launch of revised corporate site and migration of content. Maintaining and updating online content. Supporting photography and branding projects. Office for Criminal Justice Reform. August 2008 to March 2009.

 

 

 * Created E-Content Working Group to coordinate policies for departmental online publishing.

* Developed content and migration plans for re-development of corporate website.

* Liaised with developers to agree Content Management System and technical requirements for site.

* Carried out content audit to identify material for removal, migration or updating.

* Commissioned content, edited and updated content.

* Carried out consultation with stakeholders.

* Developed Information Architecture for new site and scoped testing programme.

* Edited material and maintained polls for Inside Justice Week online campaign site.

* Liaised with DirectGov, Ministry of Justice and Home Office staff on content migration process.

* Selected and uploaded images to new online photo site based on ResourceSpace software.

* Edited site text and wrote guidance for online photo site.

 

 

 

Web Migration Officer – Supporting launch of new corporate intranet.

 

Department for International Development. November 2006 to August 2008.

 

 

* Created, edited and administered project Teamsites (MS Windows SharePoint Services 2.0).

* Developed and edited illustrated user guidance for new system/gathered and edited system screenshots.

* Developed policies for authors, Electronic Content Managers and Account Managers.

* Collated and formatted editorial standards for web and intranet use (copyright, use of plain English, accessibility etc.).

* Developed new intranet quality control criteria, process and checklists.

* Co-ordinated site building and site design approval process/liaised with application development team. Made structural changes to sites.

* Built and updated intranet pages in development, edited .asp code and files.

* Trained other staff in site building/supervised project assistant.

* Updated and edited content of pilot pages/advised on page contents and presentation.

* Content-checked and edited pilot pages and liaised with departmental authors and content owners before launch of pilot intranet site.

* Coordinated and prepared project publicity material.

* Liaised with departmental authors and content owners on site contents and design.

 

 

Information Officer/Intranet Coordinator.

 

Social Services Policy & Planning, L.B. Tower Hamlets. March – July 2006.

 

 

* Initiated review and edit of intranet structure and content.

* Created and ran intranet user group.

* Developed new intranet guidance and procedures including a quarterly content review.

* Trained and liaised with staff at all levels, promoting effective use of the intranet.

* Produced reports, presentations and recommendations for management.

* Wrote extensive illustrated user manual.

* Worked with corporate I.T. on structural changes to system and organization of content.

* Re-organised presentation and sequencing of intranet pages.

* Helped deparments consider how to present their material, how their content should be developed, and who would be responsibile for this.

* Developed method of mapping intranet folder structures using Visio Pro software.

 

 

Freelance writer and English-language editor.

 

Since March 2003.

 

 

 

* Proofreading Slovene-English translations of academic, theoretical and artistic texts. Writing and producing academic texts.

 

 

Temporary Project Support Officer.

 

Housing I.T. Section, L.B. Camden. January 2003 - March 2003.

 

 

* Chasing responses to internal information requests for system build phase of new software.

* Processing and editing received information, organising and minuting workshops.

 

 

 

Project Support Officer.

 

E-Services Dept., L.B. Camden. October 2001 - November 2002.

 

 

* Arranged bid meetings, workshops and launch events for major I.T. procurement project.

* Prepared and coordinated laptop-based presentations.

* Minuting and report writing.

* Document editing and production.

* Preparing organisational charts.

* Filming and supervising editing of meeting videos.

* Organising document design, printing and distribution.

* Updating and coordinating content of corporate intranet/internet.

 

 

 

Project Support Officer.

 

Housing I.T. Section, L.B. Camden. July- October 2001.

 

 

 * Arranging staff consultation workshops and writing reports

* Editing meeting videos

* Prepared and coordinated laptop-based presentations.

* Maintained project distribution lists, monitored online votes among staff.

 

 

 

Lex Monroe - Education:

 

 

* 5 O Levels/1 AO Level/3 A Levels

* B.A. History 2:1 (Hons.), SSEES, University of London.

* M.A. European Studies, University of Reading.

* PhD in Communication and Image Studies, University of Kent.

 

 

Lex Monroe - Technical skills:

 

 

 

* Touch Typing 55 wpm.

* Office software: Outlook, Powerpoint, Word (80% proficiency), Internet Explorer, Netscape Communicator, Lotus Notes, MS Visio Pro 2003 (organization chart and web site diagram functions), MS Project (basic).

* Microsoft Content Management System (MCMS)

* Stellent Site Studio Version 7.6/Stellent Content Server.

* Editing and creating .asp code.

* Net-based research.

* Some DV Camcorder filming and digital video editing experience.

* Scan and photo-editing packages.

* Audio editing and music packages.

 

 

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