Leigh Parker

 

Leigh Parker - Professional Summary:    

A confident Office/Project/Account Manager with high levels of experience within varied industries, specifically the IT Training and recruitment industries for the last 9 years.

Experienced in the processes involved in managing projects from conception to delivery with a pragmatic approach to problem solving. Highly organised with a proven relationship building background to board level, combined with excellent administration and communication skills.

I am motivated to working within deadlines, budgets and where high degrees of detail are required both on own initiative and within team environments and am activiely seeking employment in a role which will use these key sklls to their full potential. Contact via leigh227@btinternet.com

 

Leigh Parker - Professional Experience:   

Project Manager - Executive Resources. October 2008 - May 2009
Managed all aspects of the day to day running of the back office as well a general overview of the organisation as a whole, reporting to the Head of Operations.

Project managed the back office refurbishment from design to implementation. Liaised with external suppliers and contractors as well as internal staff to ensure all requirements were considered and implemented. This was achieved on time and below budget.

Responsible for sourcing, purchasing and implementing goods and services required for all elements of the business, including Facilities and Building Management, Communications and IT solution providers, as well as general business services and suppliers.

Dealt with ICT issues and maintained hardware, software and all peripheral machinery where appropriate and liaised and oversaw the external IT support company.

Search Executive - Executive Resources. September 2007 - October 2008
Contacted recruitment agencies to introduce or reintroduce the free service provided and maintained Customer Relationship Management to board level. This was achieved via external meetings and daily communications by telephone or email.

Acquired unadvertised senior executive vacancies from contacts and marketed clients for appropriate roles. Provided awareness of potential candidates that were not already known to the market where appropriate.

Responsible for training all new Search Executives on the bespoke contact management computer system as well as the company history and requirements of the role.

Identified where the bespoke contact management system could be modified to provide a more efficient way that information was being used. This was implemented and led to a more streamlined and proactive usage of the information returned.

Created and developed a data collection system identifying Key Performance Indicators (KPI), and implemented this system which focused the Search Executive team on their daily and weekly set targets.

Reported data to the Head of Operations weekly to evaluate performance levels. Discussed and implemented changes to working practices to improve quality where necessary. Presented data at monthly company meetings to all staff members.

Account Manager - Major Training. June 2005 - August 2007
Generated new business and maintained Customer Relationship Management with an existing client base for an IT application training company. This was for blue chip companies, Government and charitable organisations as well as private individuals. Emphasis was on achieving monthly financial sales targets, which I regularly achieved and improved upon.

Portfolio of clients included Churchill Insurance, The British Film Institute, and GAP UK amongst many others, dealing confidently to board level.

Responsible for the daily administration of courses which included liaising with external suppliers, organising external and internal trainer diaries and troubleshooting IT issues.

Reported to director's on course evaluations for quality assurance purposes.

Office Manager - Aztec IT Training. July 2001 - May 2005
Responsible for managing all business enquiries to completion of contracts including purchasing, facilities management, HR, accounting and credit control.

Managed and trained administrative staff members, overseeing day to day issues as well as dealing with all aspects of HR.

Presented excellent communication skills whilst working to specified criteria and maintaining high standards of practice to board level.

Maintained, developed and evolved office systems to allow more effective and efficient data manipulation and reporting.

 

Leigh Parker - Interests:

My main interest has been collecting American mainstream and independent comics. I enjoy building and maintaining computers as well as developing my pc-based software skills. I have recently started to learn website building to further improve my skill set.

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