Ksenia Kissil B.Sc

 

Ksenia Kissil - Professional Summary:     



I am multilingual, adaptable and ambitious person with varied work experience. I have proven customer service skills and strongly developed transferable skills. Being an enthusiastic and lively person, I enjoy working both within a close knit team or individually. Motivated by challenges, I am aiming to further and develop my potential through an interesting work experience.

 

Open to opportunities and willing to travel any distance.

 



Ksenia Kissil - Education:

 

Canterbury Christ Church University, Canterbury, UK (2008-2011)

BSc Hons Tourism & Management with an Erasmus year in France

1st Class Honours degree is achieved

 

Modules studied included marketing, services management, financial accounting with a special focus on tourism and leisure environments particularly relating to heritage, urban development and the developing world.

 

Dissertation topic: „Evaluate the perceptions of creative tourism of Kent's Creative Coast project participants and practitioners”.

 

Université Montesquieu Bordeaux IV – IUT Périgueux (2009-2010)

Erasmus university exchange in France, all subjects taught in French

 

Tallinn Õismäe Russian Lyceum(advanced English), Tallinn, Estonia (1996-2008)

A-levels: Estonian, Maths, English, Russian, Biology 

 

 

Activities and Societies: Debating Society; Basketball Society; Yoga Society

 

 

Ksenia Kissil - Professional Experience:     

 

Swissôtel Tallinn, Estonia (06/2011-08/2011)

(1,5 months) Front Office Management Trainee

(1,5 months) Sales & Marketing Trainee

 

Three Sisters Hotel, Tallinn, Estonia (06/2011 - 08/2011)

Assistant Hotel Manager Trainee

• learned about the functioning of this 23-room five star boutique hotel
• working at the level of assistant hotel manager in a very busy for the industry period has brought me a great deal of professional experience

 

Canterbury Visitor Information Centre, Kent, UK (08/2010-05/2011 & 06/2009-08/2009)

 

 Supervisor & Visitor Information Assistant

 

Trained to be comfortable interacting with people both on the phone and in person, to manage information and plan tourist visit while:

• working in the call centre
• providing quality information in person
• supervising a team of casual workers
• selling products

 

Wagamama, Canterbury, UK ( 08/2010 - 10/2010)

Front of house team member

 

Learned to successfully establish contact with customers and to ensure high standard of customer service while:

 

• operating the till
• serving customers
• keeping restaurant area clean

 

 

Hotel La Florentine, Corsica, France (04/2010-06/2010)

Receptionist in the 3-star hotel

 

Learned to take the initiative and responsibility, developed good communication skills and ability to work independently while:

 

• taking incoming telephone calls
• completing general administrative duties
• arranging taxis and other travel requirements

 

 

 

Ksenia Kissil - Interests:     

 

Career opportunities, marketing, sales, social media, experimental tourism, black and white photography, literature, team sports, surfing, medical research, creative workshops, meditation.

Ksenia Kissil - LookupPage

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