About Khalid Pervez
Khalid Pervez - Professional Summary:
With over 15 years of experience of working in IT, initially as a consultant, head of consultancy and now an independent consultant working in a management consultancy role I have gained an extensive amount of knowledge in the management of IT solutions. My career highlights are listed below;
• 1994 / 5 – Moving from Accountancy to IT Consultancy – Having spent over 5 years working in Accountancy moved to IT Consultancy, starting as a Systems Administrator for ERP system.
• 1998 – Senior Consultant working on client sites – consulting on Business Intelligence and data warehouse solutions
• 2000 – Professional Services Manager – Working for a startup organization, one of three key people in the organization that built the company from zero to a turnover of over 1 Million in the first year, 2.5 million in the second, 3 million in the third year. Key focus was on a building a team that could deliver Information management solutions as well as ensuring best management practices, both at client sites as well as internally. Responsibilities included Account and Relationship Management.
• 2004 – Self employed, working for DHL IT Services Prague, having started in UK consequently moving to Prague at the end of 2004. In the 6 years that I have worked for DHL years as an external consultant, I have been involved with a number of Programme and project initiatives.
I have gained experience of different market sectors, from Logistics (DHL), Media (Associated Newspapers and Channel 4 and Banking (HSBC), and working with technical, non technical and senior management, resulting in a well balanced view of the IT environment.
Khalid Pervez - Professional Experience:
Key Skills
Soft Technical
• Account / Relationship Management
• Programme Management
• Project Management
• People Management • Information Management Solutions
• Data Migration
• ETL Tools
• Data Warehousing
• Business Intelligence
Professional Associations
- MSP – Managing Successful Programmes Practitioner
- Prince 2 Practitioner
PROFESSIONAL / CAREER
Feb 2004 – Date DHL IT Services, Prague
(Development and deployment of new applications, managing and hosting applications across Europe).
Programme / Engagement Manager (External Consultant)
Oversee diverse set of corporate projects, coordinating internal and offshore multi-tasked teams within the Shared Data Services domain. Responsible for account management of customers, relationship management and ensuring there is continued revenue streams. Manage and coordinate IT Services resources, technical and project managers to ensure projects were delivered on time.
Key roles / projects:
- Account management / Sales / Pre-sales for the sub domain / Relationship management
- Management of Project Managers and developers
- Manage 3rd part suppliers where external development was required
- Be the single point of contact for customer data related projects
- Product manager for a number of products developed within DHL IT Services;
o SAP Master Data Management
o Global Customer Database
o DHL Capability Tool
o WEBAcc
o Data Quality Layer
o Benefits Tracking Tool
Key projects:
- Managing the deployment of the SAP Master Data management program
- Managed the development / deployment WEB Account Creation tool for accounts to be created from a single point of entry;
- Managed the development and delivery of the DHL Capability Tool, a WEB Based solution to provide information on post code to post code delivery timelines
- Developed web-based solution to assimilate and determine quality of data from global sources.
Contributed to increased revenue in small sub domain from 2 million in 2005 to 5.5 million in 2009
Jan 2001 – Feb 2004 DOT Group Ltd
(Providing information management consultancy)
Professional Services Manager
Spear-headed business strategy, identifying and securing new opportunities for DHL IT Services. Oversaw bidding process to stave off external competitors, interfacing with technical and sales teams to achieve results.
Undertook comprehensive management of business development, securing 30 permanent and 20 external contractors within four years. Initiated / implemented highly successful strategic programmes, procuring revenues from corporate clients. Monitoring KPIs and instigating performance management policies.
Key clients:
Nortel Networks (Revenue: 1.8 Million)
Implemented Data Warehouse solution, business objects reporting system and provided consultancy services.
Also facilitated business training;
Associated Newspapers (Revenue: 2 million)
Implemented complete business information solution, from data migration to business reports on overall profitability;
Channel 4 (Revenue: 1 million)
Delivered diverse projects, from small data marts to business intelligence tools deployment;
Other clients included Virgin Mobile; BMG Music Publishing and HSBC Bank.
Instrumental in revenue increase from 1.5million in first year to 3.8 million in 2004.
June 1998 – Jan 2001 RCMS Ltd.
(IT services consultancy firm specializing in development of business specific applications).
Senior Consultant
Responsible for providing provide pre-sales support, identifying new business channels and establishing client relations. Negotiated lucrative agreements, initiated quality assurance and formulated procedures for consultancies.
May 1995 – June 1998 Hitachi Europe Ltd.
Business Systems Administrator
Initially appointed to create Access-based solution.
Evaluation of ERP system and deployment of COGNOS business reporting solution
Day to day management and administration of business systems and BI tool
PROFESSIONAL / QUALIFICATIONS
- Managing Successful Programs (MSP) Practitioner
- Prince 2 Practitioner
- B-TEC Business and Finance
- Diploma Business Management
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