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Joseph Bellisano
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About Chenoa

 

Joseph Bellisano

Account Executive/ Business Development
 
Chenoa

United States

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About Joseph Bellisano

 

Joseph Bellisano - Professional Summary:     

Joseph Bellisano is a Solution and Service oriented professional. He is committed to listening to his customers, enjoys the challenge of of understanding their needs and working with them to get results. Joseph’s experiences as a small business owner/operator have taught him the importance of communication, collaboration, dedication and focus in providing solutions and services to clients. Joseph’s customer- first philosophy has enabled him to help his clients solve their problems and reach their goals.

 

Joseph Bellisano - Professional Experience:   

Account Executive/Business Development Manager (Current: < 1year)

  • Partner with prospective and current customers to understand their needs, define potential partnership scope, and coordinate internal and external resources to bring partnership to fruition
  • Manage, mentor, and lead a team of five members
  • Coordinate with the customers and internal executives (CEO, EVP, and the EVP of Customer Solutions) for Project initiatives, timelines, and deliverables
  • Verify, evaluate, and analyze individual team member metrics and discuss the results in the daily AM team meetings
  • Monitor client/customer satisfaction and prepare necessary information for weekly one-on-one meetings with the EVP
  • Prepare data and perform quarterly reviews for team members
  • Perform research analysis on competitive offerings and differentiators
  • Collaborate with marketing department to develop collateral (flyer, brochure, logo manipulation/changes, website, case studies, specific marketing material, and more)
  • Actively attend, participate, and represent organization at various industry events, seminars, and conferences
  • Escalation point of contact for consultants, staffing team, and clients
  • Daily in depth usage of Microsoft CRM and Maxhire (ATS) for reporting, marketing, and customer tracking

Technical Recruiter (1 year)

  • Responsible for managing the full life cycle of recruiting for various technical roles
  • Sourcing, pre-screening, coordinate interviews, obtain feedback, conduct references, extend offers, negotiations, and etc.
  • In under 9 months, more than doubled projected weekly growth line (projected: $2830/week, actual: $5877/week)
  • Revitalized one of the largest accounts and an industry leader in media and entertainment by building strong relationships and providing top notch customer service
  • Referenced and leveraged social technologies to source business needs (blogs, personal website, Facebook, Twitter, LinkedIn, job boards, Google+, and etc.)
  • Provided market research to identify increasing trends and demands
  • Participated and volunteered in ongoing networking activities
  • Developed partnerships and relationships with prospective customers and candidates
  • Formatted, edited, and evaluated prospective candidate’s resumes
  • Participated in weekly meetings, contributed feedback, and provided updates on openings, active, and moving positions
  • Daily usage of internal ATS and CRM for customer and candidate activity tracking

Project Coordinator /Marketing (Short term project/start)

  • Need: Client was unsuccessful bringing new hires onboard in a timely fashion with their current staffing provider.A small team of five, out of the North East, was hand selected by upper management to represent the organization and help meet the client’s needs.
  • Goal: Hire 80 qualified candidates in less than 1 month.
  • Results: 150+ qualified hires in 2 weeks.
  • Duties: Researched, marketed, contacted, and coordinated with the local community (Churches, blogs, websites, Social Media, local businesses, township committees, and more) to orchestrate a mass hiring.  Screened, interviewed, drug tested (oral swab), validated,             provided background checks, successfully on boarded 150+ candidates, performed “welcome seminars,” and was the point of contact for the customer and the new hires.     

Business Owner (7 years)

  • Fostered a culturally diverse, creative, and enjoyable atmosphere, while maintaining an efficient and profitable operation
  • Developed and generated relationships and partnerships (apartment complexes, local sports teams/high schools, nutrition outlets, corporate accounts, events, and etc.)
  • Spearheaded marketing campaigns, social events, event speaking, and lead generation
  • Recruited, screened, interviewed, mentored, and trained all new staff
  • Created Customer Life Cycle Workflow to help manage and increase customer satisfaction and staff success
  • Recorded data on customers, sales, marketing plans, retention, attrition, goals, mile markers, spend, and more
  • Analyzed and tracked local demographics (sex, age, and location) to develop targeted marketing initiatives to reinforce success and outreach
  • Cross functional areas of focus: marketing, business development, sales operations, client/customer and vendor relations, finances, scheduling, employee training, etc.
  • Managed large Projects for community and charity based events, raising over $23,000 for St. Judes Children Hospital and $10,000 for Wounded Veterans
  • Daily usage of MindBodyOnline.com CRM
  • In 2010, transitioned to Salesforce from MBO for a more robust and organized platform 

Content Designer (duties continued- from Business Owner role)

  • Cultivated a following by creating relevant and interesting content
  • Led the implementation and business strategy of brand recognition
  • Prepared online products for sale (diet, nutrition challenges, and videos)
  • WordPress usage, development and manipulation
  • Hand coded limited HTML and JavaScript
  • Handled, organized, and improved SEO (meta tags, embedded coding, backlinks, improved content structure, title tags, social bookmarking, improved URL names, content management, and etc.) and Social Media
  • Reviewed and monitored analytics and traffic (Google Analytics and Facebook Insights) and made improvements where necessary
  • Basic introduction and trial usage of Assistly.com for online product escalation/issues

Custom Service Representative (1 ½ years)

  • Relayed information from the office to future homeowners and prospective buyers
  • Point of contact for customers questions, comments, needs, and/or concerns
  • Worked tirelessly to save the company money by completing jobs that were not finished by sub-contractors and fulfilling additional approved requests made by the customers

Jr. Front End Developer Intern (Summer 2003)

  • Responsible for assisting in the development and maintenance of web-based applications in HTML, JavaScript, and Flash
  • Participated in QA and development team meetings

Help Desk/Jr. Web Developer (Summer 2002)

  • Responsible for answering customer/staff hardware, software, and network issues via phone, e-mail, and in-person
  • Basic Web Development: HTML, JavaScript, and Flash

Help Desk (Summer 2001)

  • Provided professional and friendly support consistently via telephone, e-mail, and in-person
  • Interfaced with vendors – ordered, monitored, tracked, and supplied new/old equipment

 

Joseph Bellisano - Education:     

EDUCATION

William Paterson University

Computer Science

  • Various courses studied in C++, JavaScript, and HTML

CERTIFICATIONS

Redhat

RHPMCS: Middleware Sales Certified

Aveta BusinessInstitute

Six SigmaWhite


Joseph Bellisano - Interests:     

Customer Service, Computers, Music, Art, Health

 

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