About Jon Justin
Curriculum Vitae
Jon Justin, Technical Project Manager
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Summary
Jon is a highly experienced and respected Technical Project Manager with a core set of Test, Implementation and Operational Management skills. He has lead many testing and implementation engagements and has an excellent track record of managing technical teams within a variety of front to back office systems.Skills
• Extensive Technical Project Management skills (PRINCE2 Practitioner, ITIL & ISEB Testing Practitioner)
• Particular experience in Implementation and Test Management for large scale projects and programmes
• In depth expertise across non-functional testing, performance & load testing and integrated system testing
• Skilled negotiator and communicator
• Experience with distributed, multi-cultural teams
Experience
BJSS - BP IST
OIL Transaction Pipe Global Implementation Manager
(NextGen, IL, SAP)
May 2009 - Present
BJSS - BP IST
ILT programme
October 2006 - May 2009
Implementation Manager (OTP Calgary, Zainet, R9.4, BP Japan Tax)
• Implementation Management - responsible for operational definition, testing (OATs), Dress rehearsals, Go-lives. Responsible for delivery of TIPs, Operational / Support Staff training, Cutover, ELS and all associated documentation / approvals including Digital Security and SOX compliance.
• Implementation Best Practice and Support - responsible for supporting implementation stream of BP Japan. Training and mentoring of PM and Implementation team to ensure successful delivery into production.Programme Implementation Manager (IL Assurance & IL Transformation)
• Implementation Management - responsible for operational definition, development, testing (OATs), Dress rehearsals, Go-lives and decommissions. Responsible for delivery of TIPs, Operational Procedures, Operational / Support Staff training, Cutover, ELS and all associated documentation / approvals including Digital Security and SOX compliance.
• IL BAU Support Manager (UK) - responsible for the day to day running of the delivery of tactical projects to ensure suitable maintenance of the existing productions IL Environments.
BJSS- BP IST
GBOP F&O &
NextGen Releases
June 2004 - Nov 2007
OAT Coordinator and Implementation Support (F&O, NGM5, NGM6, NGDR, NGBridge, FTV, Openbooks)
Key responsibilities included:
• Project OAT Coordinator - responsible for operational related deliveries and the execution of the OAT phases, including planning, resourcing, triage, reporting and final signoff from the operational and support teams.
• Implementation Support - responsible for operational definition, development, testing (OATs), Dress rehearsals, Go-lives and decommissions. Responsible for delivery of TIPs, Operational Procedures, Cutover, ELS and all associated documentation/approvals including Digital Security and SOX compliance.
• Stakeholder Management & Operational Analysis - responsible for the formation and maintenance of relationships within Satellite Support organisations/applications and operational analysis of their requirements as customers..
RBS Insurance (Formally Churchill Insurance Group and Directline)
January 2001 - July 2004 Test Manager/Project Assurance Manager
Jon headed up Performance and Automation Testing services and was the Product Assurance Manager within the RBS Insurance Group (formally DirectLine, Churchill, NIG). The Product Assurance role involved developing and managing IT Dev test, release/configuration management and QA services, where the performance and automation role involved managing all non-functional testing (stress, load, performance, security, capacity).
Jon was also the lead LoadRunner consultant, responsible for technical testing across all applications. Prior to the RBS take over, Jon's Product Assurance role had been key to the advancement of the group's maturity within the follow areas:Process Enhancement
• Initiated, defined and implemented RBS' central defect tracking and test management process for Development and Test groups in the UK and India.
• Defined and introduced (through training) a structure defect management lifecycle group wide
Changes implemented
• Tool Supported Test and Defect Management - led to the deployment of TestDirector group wide with very significant discounts and reduction in both time to resolve defects and replication of tasks.
• Test tools infrastructure - led to adoption of structure automated and performance testing group wide
Testing Tools
Jon defined, built, trained and managed the Non-functional test team who used the following testing tools - TestDirector, LoadRunner, WinRunner, Quick Test Pro, Topaz, Site Scope.
• Implemented structured performance and automated testing across the group
• Largest project supported contained 45k test cases, 20k test requirements, 16k defects
• Communicated dynamic real-time metrics (defect resolution time dropped from 3.5 days to 1-1.5 days)
Oyster Partners (Market leading Web developers)
November 2000 to January 2001 Technical Consultant
Whilst working as a Testing Consultant, Jon had several key responsibilities:
• Developing and implementing the strategy for testing a new java internet platform (http://www.savills.co.uk/)
• Project planning for the implementation of the platform and infrastructure.
EggsBenefit.com
February 2000 to November 2000 Test/QA Manager
As the Test/QA Manager for a B2B Trading Platform, Jon had many key tasks:
• Developing test strategies for the product life cycle including functional validation, system, integration, UAT, regression and stress/load/performance testing for the internet trading platform.
• Defining, implementing and organising environment and configuration management
• Delivery of all test streams
• Implementation of change & release management
British Broadcasting Corporation (BBC)
July 1999 To February 2000 Assurance Co-ordinator/Technical Manager
As Millennium Assurance Co-ordinator / Technical Test Manager, Jon was charged with:
• Leading Business Managers in the adoption of a pragmatic approach to testing
• Definition of risks involved and identifying appropriate mitigation and aversion strategies; Advised Senior Business Managers and Project / Portfolio Manager on good testing practice
• Creation and implementation of test strategies, test plans and scripts as well as collating test results for QA.
Nomura International PLC & Nomura Bank International
April 1998 to June 1999 Test/Disaster Recovery Manager
As Test and Disaster Recovery Manager, Jon worked on:
• Test Management for Unit, System and integration testing of Banks infrastructure and front, middle and back office business systems
• Design and definition of data transfer and test management procedures
• Definition of Nomura's Y2K testing methodology and strategy
Superdrug Stores PLC (Kingfisher Group)
November 1997 to April 1998 Test Manager
Jon was the Test Manager responsible for the Definition of test strategy, structured testing and release procedures for a 1500 user, 967 store wide, information system. He also co-ordinated and carried out testing of all commercial products and created and delivered compliance audit report and sign off
Mitchell Madison Group (Global Management Consultants)
May 1997 to October 1997 Senior Engineer/Test Manager
As the Senior Engineer / Test Manager for a 600+ user system, Jon set up and managed the Companies' help desk operations. Jon led technical repair and testing operations for all of the companies software and infrastructure.
Sysguard Computer Solutions Ltd
September 1996 to May 1997 Senior Technical Consultant/Senior Test Manager
As a Senior Technical Consultant/Senior Test Manager - Jon's key tasks were:
• Liaising with clients from all industries (banking, manufacturing, government, pharmaceutical) as to needs
• Auditing software/hardware compliance and creation of millennium compliant reports detailing shortfalls and legal stance.
• Technical test management for commissioning network installations
Central Office of Information (Government Dept)
June 1996 to September 1996 Senior Installation and Commissioning Engineer
Jon was a Senior Installation and Commissioning Engineer for a 340 user system, providing organisation, supervising, installing and technically supporting a rollout contract of Novell 4.11 and GroupWise 5, and Win95 Platforms.
IBM
June 1995 to June 1996 Technical Team Lead
As an IBM Technical Team lead, Jon was responsible for the co-ordination and technical support of installation teams. Jon also carried out and coordinated the UAT and training on completion of the technical installation.
NES, Smithkline & Beechams, Eurostart, Dti
December 1994 to June 1995 Senior Maintenance Field Engineer
Jon's key tasks as a Senior Maintenance Field Engineer were Technical consulting and commissioning through testing infrastructure, which involved - installation, maintenance, new builds and validation though technical testing of new and upgraded existing systems.
Other Information
Qualifications and Training • ISEB Professional Practitioner (Testing)
• ITIL Service Management Certified
• Prince 2 Practitioner
• BSc. Hon's Building Surveying & Structural Engineering (ARICS)
• Licensed NLP Practitioner 2008
Jon Justin Links
