About Jo Hewlett
Jo Hewlett - Professional Summary:
I was made redundant in June 2010 due to the company closing as the main contract was moved to the Hull in 2009.
During past employment I have gained extensive experience in designing and installing networks as well as building, fault finding and repair of computer hardware and software I have experience in Microsoft Operating Systems ranging from MS DOS 5 to Windows 7. I have always offered technical support to a wide range of customers both onsite and in store as well as over the telephone. I am proficient in all aspects of Microsoft Office and find it easy to understand and use most software packages. I also have a limited knowledge of MAC OS X. I am a very quick learner and will always endeavour to find a solution to a problem myself by using the resources available to me. I feel I work particularly well alone although I also enjoy being part of a team.
Jo Hewlett - Professional Experience:
April 2004 to June 2010 – IT Administrator, SE & A Hewlett, Worle, Weston-super-Mare
Maintenance and installation of computer systems network and software
Designing and maintaining database system using MS Access.
Calculating and writing quotations. General admin duties.
Collecting and delivering goods, from suppliers. Liaising with customers.
May 1998 to April 2004 – Manager, JT Computers, Milton, Weston-super-Mare
General day-to-day running of shop.
Dealing with customers, sales, calculating and writing quotations, purchasing and dealing with suppliers.
All workshop duties including building, fault finding and repair, general maintenance, upgrading delivery and
set-up of all machines.
Technical support to all customers, within shop, onsite and via telephone.
Liaising with various manufacturers of components.
Oct 1997 to April 1998 – Computer Technician, System Supplies, Yate, Bristol
Supervisor of general workshop duties including building, fault finding and repair, upgrading, networking, delivery and set-up of all machines.
Technical support to all customers within shop, onsite and via telephone.
Nov 1995 to Sept 1997 – Computer Engineer, Avontech Computer Systems, Backwell, Bristol
Building, fault finding and repair, upgrading, networking, delivery and set-up of all machines.
Technical support to all customers within shop, onsite and via telephone.
July 1995 to Oct 1995 – Purchasing Assistant, Elliott Group, Congresbury, Bristol
Obtaining prices, updating stock database, general clerical duties
Jo Hewlett - Education:
1988 – 1993 Worle Comprehensive School, Redwing Drive, Worle, Weston-super-Mare, BS22 8XX
GCSE Mathematics
GCSE Single Science
GCSE Double Science
GCSE English
GCSE English Literature
GCSE Humanities
GCSE Home Economics
Grade C
Grade C
Grade C
Grade C
Grade C
Grade C
Grade C
1993 – 1995 Weston College, Knightstone Road, Weston-super-Mare, BS23 2AL
BTEC National Diploma Computer Studies - Merit
Jo Hewlett - Interests:
I often help friends and family by upgrading or repairing their computers, printers and games consoles and I find this helps me to stay up to date with the latest technology since I was made redundant. I also use the internet to keep track of current technology and to stay in contact with family and friends. I enjoy gadgets and gaming, I also like watching formula 1, reading, watching films, geocaching, socialising with friends and walking my dog, I also have two cats, a blue and gold macaw, a terrapin and koi carp. I have held a clean driving licence for 16 years and own a car.
Jo Hewlett Links
