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Jerry Van Dielen

 
  

United States

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About Jerry Van Dielen

Jerry Van Dielen, an IT Solutions Professional specializing in Food & Beverage and CPG Manufacturing.

 

Jerry Van Dielen - Professional Summary:    

 

Jerry Van Dielen is a PMI and ITIL certified IT professional. He is a results oriented senior project/service manager with seventeen years in the Food & Beverage and CPG Manufacturing industries. Jerry Van Dielen is a decisive leader and team builder with strong communication skills. He has experience in corporate communications, people strategy, national supplier contract development and labor relations.

 

 

Jerry Van Dielen - Professional Experience:    

Mobile Solution Consultant at IBM Global Process Services

January 2012

Currently working on Incident Resolution and Bakery Application Incident Management for all Mobile Sales and Manufacturing/Distribution applications o Performed Problem Management analysis (Pareto Analysis) to identify improvement opportunities on mean-time-to-repair. o Audited Vendor service efficiency (ATT, Motorola,Zebra) o Reviewed and updated operations and support knowledge management and configuration tools, including break-fix cause categorization. Performed Level-3 analysis on Incidents as needed.

IT Strategy Consultant at LRS

December 2011 - February 2012

Developing new Business Service offerings at Charter Communications.

Owner/Project Management Consultant atIntegration Management Professionals

July 2010 - November 2011

Specializing in DSD acquisition integration and business re-engineering project management

Sr. Project Manager at SARA LEE Corporation

September 2006 - August 2010

IT Lead for a $15MM project to replace 4400 mobile computing devices. Responsible for Project execution and implementation in the following areas: DEX 5010 implementation, paperless proof-of-delivery solution, support system design and execution, vendor management for device supply, data interface design, go-live coordination.

Sr. Mgr. E-Commerce Applications (RFID, EDI, Data Synchronization & Web). at SARA LEE BAKERY GROUP

December 2002 - September 2006

Served on SLC Global Committee on RFID and was responsible for Baking Divisions RFID Compliance Project with Walmart. Managed the ETL team for EDI and Data Synchronization and served on Transora implementation committee. Responsible for the development of an internal PMO application to forecast and track IT labor commitments.

IT Director PMO at EARTHGRAINS

May 2000 - December 2002

Primary systems contact on Metz Bakery acquisition and merger team. Assumed on-site management responsibility for the Metz IT shop during its closure. Managed an 85% retention rate of all critical application support personnel during both transitions. Developed a contingency outsourcing plan Effectively management knowledge loss for zero-impact service delivery. Worked on Kelly IT Labor Team, which developed the new contract labor selection system for all of Sara Lee. Responsible for identifying IT gap resource needs for my division's entire IT development portfolio and developing resource orders with our IT vendors and leading the selection process for all BSG resources.

IT Change Center Manager at The Earthgrains Company (Anheuser-Busch Food Div.)

1996 - 2000

Responsible for development and delivery of user training through the majority of the SAP rollout. Developed the BSG training environment. Began the development of standards for project based skill assessments, training material development and change management for system implementation. Co-Managed the DMS documentation initiative for training acquired bakeries.

EDI Analyst at ELECTRONIC DATA SYSTEMS

February 1994 - June 1996

Developed and support EDI translation maps for DSD sales and billing documents.

EDI Analyst at CAMPBELL-TAGGART, INC

September 1992 - February 1994

Worked with strategies and technologies for paper-less transfer of CT's business documents - e.g. invoices, purchase orders, A/R statements and remittance advisements. Instrumental in every aspect of development and coordination of CT's initial EDI roll-out.

Route Distribution Systems Engineer atCampbell-Taggart, Inc

June 1982 - February 1993

Master Data collection and load for Route Accounting system implementation, Price and cost table generation, and A/R interface development. I also performed route profitability and optimization analysis.

MIS Operations Support Supervisor atCAMPBELL-TAGGART, INC

May 1988 - September 1992

Managed a 24-hour support help desk for all of CT's distributed computer systems. Coordinated computer rollout to support company's first HHC rollout initiative.

Route Distribution Systems Specialist atCAMPBELL TAGGART, INC

June 1986 - May 1988

Responsible for installing market projection software, training operators and investigating market base errors at bakery locations

 

Jerry Van Dielen - Education:     

 

University of Arizona

1974 – 1978

BA

Concentration: Secondary Education, English

 

 

 

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