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Ewan Patrick

 
  

United Kingdom

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About Ewan Patrick

 

Ewan Patrick - Professional Summary: 

 

Insurance Services - Validation Co-Ordinator. Cunningham Lindsay (Loss Adjusters and Insurance Services) / CIIS (Combined Insurance Inspection Services). 1st November 2007 – 29th February 2012.

Responsibilities: Advising loss adjusters and insurance companies of claim liability. Database build and maintenance: establishment of parameters, loading of archival data, ongoing collection and collation of product information.  Establishment of product equivalency based on specification not position in range. Live validation of specialist items.Marketed to insurance companies as an in-the-field or office based facility to enable claims handlers to settle claims as quickly and accurately as possible. Product passed to CIIS in its entirety following changes in company priorities on January 1st 2011.

 

Insurance Services - Senior Validator and Claims Handler. HFC Select (Insurance claim fulfilment and validation). 1st March 1998 - 30th September 2007.

Responsibilities: Advising loss adjusters and insurance companies of their claim liability to policyholders and where appropriate arranging for replacement of goods as agreed with the end user. Database maintenance: ongoing collection and collation of product information.Establishment of product equivalency based on specification not position in range. Live validation of specialist items. Monitoring and updating of costs in order to conform to contractual constraints. Order collation and placement. Liaison with manufacturers and policyholders. Providing Staff training.

 

Retail - Assistant Manager. Bill Hutchinson Hifi (Hifi Retail). 1st July 1995 - 28th February 1998.

Responsibilities: Retail and commercial sales of audio, hifi and AV products. Installation services. Stock ordering and control. Banking. Staff training. After-sales. In-store display and maintenance.

 

Retail - Sales & Marketing Director. Hifi Matters (Hifi Retail). 1st April 1993 - 30th June 1995.

Responsibilities: Retail and commercial sales of top-end hifi products. Installation services. Stock ordering and control. After-sales. In-store display and maintenance. Financial and legal (setting up company, bank account, monitoring of company accounts, payroll, invoicing.) Trade (arranging accounts with suppliers, settlement terms, invoice payment.)

 

Retail - Assistant Manager. The Music Room (Hifi Retail). 1st July 1988 - 31st March 1993.

Responsibilities: Retail and commercial sales of top-end hifi products. Installation services. Stock ordering and control. Banking. Staff training. After-sales. In-store display and maintenance.

 

Retail - Manager. HiFi Corner (Hifi Retail). 1st October 1984 - 30th June 1988.

Responsibilities: Retail and commercial sales of audio, top-end hifi and in-car audio products. Installation services. Stock ordering and control. Banking. Staff training. Management of in-store after-sales repair department. In-store display and maintenance.

 

 

Ewan Patrick - Professional Experience:   

 

I have extensive experience of working in customer facing and managerial capacities, gained in retail and office-based environments. I have always placed great store in the importance of staff training and relations - I enjoy working as a part of a well-discliplined team and am strongly self-motivated and happy working independently.  

A large proportion of my recent work has been computer-centred, involving accurate data sourcing, collation and entry plus regular updating of data and costs: I am conversant with the commonly used MS Office packages and with internet use.  

My attitude to work is exceptionally methodical and focussed on delivering correct and fair results in widely varying circumstances. I have ability to work hard and under pressure and at times when pressure of work is great I am able to identify which tasks require priority and act accordingly.

I have experience with dealing with people of different attitudes, temperaments and abilities. In the past I have dealt with demanding customers, clients and staff and I am confident that I have the ability to handle difficult situations sensibly and fairly, but also firmly where necessary. 

 

 

 

Ewan Patrick - Education:     

 

Edinburgh University 1977 - 1984    

Qualifications Gained: BSc in Architecture (Ordinary), Diploma in History of Fine Art

 

Graeme High School, Falkirk 1973 - 1977

Qualifications Gained: 1977 - CSYS French (C), Maths III (D). Higher German (B), Art and Design (A). 1976 - Maths (A), Physics (B), Chemistry (A), English (A), French (B)

 

 

Ewan Patrick - Interests:   

 

Music, film, literature.

Full UK driving license

 

 

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