About Erin Campbell
Erin Campbell
Email: erincampbell_dj@hotmail.co.uk
INTERESTS AND ACTIVITIES
Currently include: Music, Electronic Music Production, Club DJing, Travelling, Keeping Fit and Graphic Design
Achievements: Building up a strong reputation as a recognised club DJ and producing music tracks utilising industry standard computer programmes
PROFESSIONAL PROFILE
A dedicated and enthusiastic professional with extensive experience in accounts and administration. Proficient in the use of a range of software applications whilst demonstrating a keen eye for detail and a logical approach to problem solving. Possesses excellent interpersonal skills and the ability to communicate concisely and articulately both verbally and in writing. Enjoys being part of a successful and productive team and thrives in highly pressurised and challenging working environments.
CAREER SUMMARY
Oct 2008 - Present RESPONDEZ
Customer Service Advisor
Respondez offer their customers a helpful and friendly service via their contact centres.
My primary duty at Respondez, is to provide excellent customer service. I regularly exceed my targets and also assist others in meeting and exceeding theirs.
My daily job role in the position of a Customer Service Advisor is to:-
1 Resolve customer queries quickly and efficiently
2 Be part of a dedecated sales team
3 Meet customer expectations
4 Use different software systems on Windows XP, including independent programs such as
Harmony, Trutex and Web MS
5 Promote the company and explain the features and benefits of the services provided
My strengths and achievements are:-
1 Regularly exceed targets
2 Gained substantial experience in sales and customer service via inbound and outbound
telephone calls
3 Worked very well as part of a team and department
4 Can work alone on own initiative if required
5 Considered likeable and friendly by my Managers
2004- Sep 2008 ARLINGTON FINANCIAL LTD
Accounts & Administration Assistant
Playing a key role in providing an administrative and accounting support service to a team of Financial and Business Advisors
Responsible for the reconciliation and management of pension scheme bank accounts, managing payroll and for issuing monthly scheme invoices
Utilising Sage for the purposes of reconciling bank accounts, processing customer and supplier invoices, commission statements, and new business applications
Ensuring accuracy and attention to detail when completing all administrative tasks for policies and clients
Working effectively on own initiative and as part of a team to ensure that the Manager is adequately supported and that deadlines and objectives are achieved
2006 Sabbatical
Spending a summer season working in Ibiza gaining experience in DJing and promotional work
2004 DIXONS SPORTS
Retail Assistant
Responsible for ensuring that the highest standards of customer service are delivered at all times including dealing with enquiries and processing purchases
FORMAL QUALIFICATIONS
7 GCSEs: Including English and Mathematics
KEY I.T. SKILLS
Word, Excel, Photoshop, Sage, Internet and Email
Erin Campbell Links
