Empire Today, Northlake, IL

Using Empire Today’s simple and convenient step-by-step process, corporate and residential customers alike will receive superior client care and stylish and decorative home furnishings from one of the nation’s leaders in home improvement servicing.

Step 1: Customers may setup a free, no-obligation in-home estimate with Empire Today’s professional service representatives by visiting empiretoday.com and filling out an online form or by phoning Empire Today at 800-588-2300.

Step 2: A friendly and highly experienced Empire Today service representative will arrive at the customer’s home on the day of the appointment with samples of carpets, flooring, and other home décor to determine an appropriate match for the client’s existing furnishings. Once the client has chosen a suitable look, the Empire Today service representative will discuss financing and scheduling options which are convenient for the customer, perhaps even the next day depending on the product(s) selected.

Step 3: Once installation day comes, Empire Today’s service technicians will arrive on time and quickly, yet carefully, install the client’s new products. Once complete, Empire Today’s service technicians will meticulously review their work with the customer to ensure the utmost satisfaction. Additionally, Empire Today’s service technicians provide clients with all the necessary maintenance, care, and warranty information prior to leaving.

Step 4: Within two weeks after installation, Empire Today’s knowledgeable customer service representatives will contact the client to follow up on the condition of the furnishings and to determine whether the client would like additional options.

Step 5: Empire Today’s customers may simply call 800-588-2300 for service help or visit empiretoday.com to notify Empire Today of any problems or other services they would like. Empire Today’s comprehensive website lists products, services, and informative articles and video clips to assist clients in choosing the right look for their home.