Eastco Building Services

 Eastco Building Services - Professional Summary:     [ Not Updated Yet ]

 Eastco Building Services specializes in consolidated facilities management contracts serving various federal government agencies and commercial accounts nationally. Eastco Building Services currently employ 450 skilled technicians of all trades, disciplines and clerical personnel, with offices in eight states.

Read on to learn about Eastco Building Services’ background, its mission, customer service focus, safety programs, quality control and headquarter location and contact information.

Eastco Building Services President and CEO Steven Brown describes the company’s mission statement as being “a nationally recognized leader in the full-facilities maintenance industry, striving to satisfy clients’ needs through effective communication, integrity and teamwork.” The company’s objective, Brown continued, is to “provide superior services at a highly competitive price, so that each customer enjoys a clean, safe and healthy environment.”

Brown concluded by saying, “Our growth and profitability will be achieved by operating with honesty and integrity, by rewarding our employees’ hard work, and by achieving our customers’ total satisfaction.”

Eastco Building Services recently unveiled a customer service program. Under program guidelines, all project management; supervisory and hourly personnel track and respond to each service request according to priority, and provide appropriate documentation of all steps and personnel involved in the response. For after-hours emergencies, Eastco Building Services can call upon a broad base of resources beginning with their on-site staff, extending outward to locally-based personnel, and to their corporate specialists at headquarters, if necessary. This procedure provides prompt and effective response to service requirements encountered at the facilities maintained by Eastco Building Services.

In an enterprise of such scope as Eastco Building Services, accidents will happen when least expected. To greatly reduce their occurrence, Eastco Building Services operates a company-wide Accident Prevention & Safety Program. According to Eastco President & CEO Steven Brown, “We have placed a strong emphasis on safety to protect both our clients and our employees. A formal safety program, which meets OSHA, EPA and other regulatory requirements, in addition to ensuring the physical well being of our personnel and the protection of property, has become an integral part of every Eastco Building Services contract services program.”

In addition to accident prevention programs, Eastco Building Services has instituted a company-wide effort to streamline and strengthen its quality control. Eastco Building Services’ corporate quality control specialists, on-site management and supervisory personnel implement a well-planned, comprehensive Quality Control Program.

Quality control by Eastco Building Services not only ensures high performance in each task, but also focuses on the timeliness of service. The principal mechanism for ensuring maximum quality in all services provided is a system of planned and random inspections conducted by the on-site management, supervisory, and corporate personnel.

These inspections are supported in analysis by carefully maintained records and specialized forms. By reviewing these documents, Eastco Building Services can easily identify persistent problem areas, draw conclusions, and track the effectiveness of corrective measures. At Eastco Building Services, the ability to provide a quality service is developed through experience and lessons learned.

Eastco Building Services has introduced a comprehensive Quality Control Program that encompasses each step of performance, identification of problems, monitoring of unacceptable trends, and guarantees that prompt corrective action is initiated and completed.

Eastco Building Services’ headquarters is located at 130 Brook Ave., Deer Park, N.Y., 11729. For additional information about the company, please call (631)243-4444 or fax (631)243-6666.

 

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