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Dana Caproon
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Dana Caproon

Field Service Engineer
 

33558, United States

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About Dana Caproon

 

Dana Caproon - Professional Summary:  30+ yrs of progressive automation experience in multiple industries.

 

 

Dana Caproon - Professional Experience:    US Navy, Honeywell, Inc., Olympus C.I.D., SmithKline Beecham Clinical Laboratories, Quest Diagnostics, Chiron Corporation, Hamilton Company, Immucor, Inc., Roche Diagnostics.

 

 

Dana Caproon - Education:    Advanced Electronics - US Navy, Manufacturer training - Building Automation Systems, Clinical Diagnostics Automation.

 

 

Dana Caproon - Interests:    Electronics, Computers, Martial Arts, Music, Films

 

 

 

DANE CAPROON

 

 

20001 Holly Lake Place, Lutz, FL 33558, (813)335-0682

 

Over 30 years of progressive field service engineering and customer support experience. Skilled at managing high tech projects with a proven record of implementing innovative strategies for improving customer relations, reducing cost of services, and increasing efficiency.

 

PROFESSIONAL EXPERIENCE 

 

ROCHE DIAGNOSTICS, Tampa, FL                                                                                2012 - Present

     

FIELD SERVICE REPRESENTATIVE

 

Install, maintain, and upgrade automated clinical diagnostics systems in healthcare facilities throughout the Tampa Bay area.

 

  • Work extensively with automated PC driven in vitro diagnostic analysis/robotics systems and network interfaces. 

 

IMMUCOR GAMMA, Tampa, FL                                                                                           2007 - 2012

     

FIELD SERVICE ENGINEER

 

Installed, serviced, and maintained automated immunohematology systems in Blood Banks, Hospitals, and Clinical Laboratories throughout the state of Florida.

 

  • Developed a perception of quality and dependability toward Immucor products and services in Tampa Bay area. 

 

THE HAMILTON COMPANY, Tampa, FL                                                                           2005 - 2007

     

FIELD SERVICE ENGINEER

 

Installed, serviced, and maintained custom laboratory automation system integrations in Research Facilities, Drug Discovery Laboratories, Clinical Laboratories, and Blood Banks. 

 

  • Selected to implement numerous nationwide robotics integrations based on technical and customer service skills. 

 

CHIRON CORPORATION, Tampa, FL                                                                                 2000 - 2005

     

FIELD SERVICE ENGINEER

 

Installed, serviced, and maintained Nucleic Acid Testing (NAT) systems throughout the United States.  Assisted in maintaining departmental budgeting requirements.

 

  • Selected for 10 week specialized training on TIGRIS DTS (the first fully automated NAT system.) 

 

SMITHKLINE BEECHAM / QUEST DIAGNOSTICS, Tampa, FL                                     1995-2000

 

BIOMEDICAL ENGINEER

 

Maintained and serviced assorted biomedical instrumentation installed by outside vendors.  Provided training in proper system maintenance and operation to laboratory equipment operators.

 

  • Implemented alternative parts sourcing and repair methods that saved in excess of $240,000 in 1996 alone.

DANA CAPROON                                                                                         

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OLYMPUS AMERICA, INC. (CID,) Tampa, Florida                                                              1990-1995

 

FIELD SERVICE ENGINEER

 

Responsible for installation, service, and maintenance of clinical analyzers throughout the Southeast United States.  Participated in sales of service contracts.

 

  • Increased sales of service contracts by 26% through innovative marketing strategies focusing customer attention on product reliability and maintainability.

 

HONEYWELL, INC. (CBG,) Miami Lakes, Florida                                                                1987-1990

 

COMPUTER SYSTEMS SPECIALIST

 

Fully responsible for all phases of implementation of engineered computer system projects.  Performed system troubleshooting and corrected hardware and software deficiencies as necessary.

 

  • Orchestrated installation of PLCs and associated hardware for Fire/Security and Temperature Control Systems at Miami International Airport - project completed on time and within budget.

 

 

UNITED STATES NAVY, Jacksonville, Florida                                                                    1981 - 1987

  

DATA SYSTEMS TECHNICIAN

 

Responsible for maintenance and repair of all shipborne electronic data processing equipment for the Naval Tactical Data System (NTDS).  Evaluated system operability and performed component level repairs as needed.

 

  • Hand-picked to provide technical supervision for system alignment and repair of inoperative consoles prior to critical Combat Systems Qualification and Acceptance Test.

 

 

PROFESSIONAL TRAINING 

 

Roche Diagnostics - Elecsys 2010, cobas e411, Integra 800, cobas 6000, cobas p512 &p612 

Immucor Gamma - Galileo, Echo, NEO 

The Hamilton Company - STAR Line, AT/AT+ 

Chiron Corporation - Procleix TIGRIS System Service 

SmithKline Beecham Clinical Laboratories - Tecan Genesis BMET II Service

Olympus America, Incorporated - PK7200, AU5200, AU800, REPLY, AU5000 Engineering

Honeywell, Incorporated - Control Systems Engineering, Delta 5200 Installation and Service                              United States Navy - Data Systems Technician Class A and C school

Computer Skills - Windows OSes, Mac OSX, and MS Office productivity software.  Currently pursuing A+ certification. 

 

 

REFERENCES  Available upon request.

 

 

 

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