Challis Hodge

Overview

 

Challis is an Experience Strategist, change agent, and business leader whose core expertise lies in building organizations, processes, infrastructure and teams that deliver user-centered products, services, software and Internet solutions. He has been instrumental in the evolution of methods and processes that bring human perspective to the application of technology, ultimately creating and retaining business value. Challis is widely regarded as a thought leader in the user experience and design industries.
Experience Strategist, change agent, and business leader with expertise in strategy, design, customer research, analytics, SEM/SEO.
Summary of Expertise

* Interactive Strategy Development
* Client & Account Management
* Creative Direction & Brand Strategy
* Content Strategy & Development
* Primary & Secondary Research
* Interaction Design & Information Architecture
* Usability Engineering & Testing
* Search Engine Optimization & Analytics
* Product & Industrial Design
* User-Centered Design Process

Recent Experience

 

2009-Pres VP User Experience The Nielsen Company Covington, KY

 

* Responsible for User Experience across Nielsen's online products and services.

 

2006-Pres Vice President  (Experience Planning, Research & Search Marketing) Bridge Worldwide (WPP) Cincinnati, OH

* Manage teams responsible for Research, Analytics, Search Engine Optimization, Interaction Design, Information Architecture, and Interactive Strategy.
* Ensure UCD process across organization and quality Experience Delivery across all clients.
* Work with clients in Consumer Packaged Goods, Medical Products & Services, Financial Services, Etc.

2005-2006 Director User Experience Avenue A | Razorfish Chicago, IL

* Manage User Experience Discipline for Central Region of largest Interactive Agency.
* Ensure quality Experience Delivery across all central regions clients.
* Insure health of business as part of Senior Management Team.
* Creative Director for key AOR (Major Financial Services Company).
* Clients include AT&T, JCPenney, Discover Financial Services.

2002-2005 Consultant to Management Experience People Chicago, IL

* Consulted with clients on customer-centered processes, personnel, team structures.
* Recruited strategic experience design personnel for key clients.
* Clients included SBI.Group, Razorfish, Macromedia, Belkin.

2001-2002 Partner DaVinci Software Chicago, IL

* Provided turnaround management for troubled eBusiness Consulting Firm.
* Lead multidisciplinary user-centered teams in research, design and innovation for digital products and services.
* Clients included Coach, Wrigley, Adventist Healthcare Systems.

1998-2001 CEO & Founder Hanna Hodge Chicago, IL

* Co-founded and managed an industry-defining user experience firm.
* Pioneered experience design philosophy and process.
* Grew business organically to 40+ employees and $4M+ .
* Clients included Xerox, IBM, Intel, Unisys, Ford.

1996-1998 Consultant IBM Global Services Atlanta, GA

* Participated in early growth of IBM Global services consulting practice.
* Led user-centered design process on large-scale client solution teams across numerous verticals.
* Industries included automotive, technology, financial services, insurance, travel, banking, and manufacturing.
* Clients included Mercedes Benz NA, Bank One, Chrysler.


Education

Master Design - HCI University of Cincinnati Cincinnati, OH

* Master Design with focus on Human-Computer Interaction

BS, Industrial Design University of Cincinnati Cincinnati, OH

* Bachelor of Science Industrial Design; 5 Year Cooperative Education Program

1997 IBM Consultant Training Palisades, NY
Passions & Interests

Bonsai, Landscape Design, Midcentury Furniture, Blogging, Popular Culture, Technology, Design Innovation.

 

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