Allen Camm



Allen Camm

Glossop,Derbyshire

Mobile : 07766 422 469

Email: allencamm@gmail.com

 

Professional Profile

A hard-working and dedicated IT Project Manager who enjoys leading, as well as being part of a successful and productive team. Experienced with working in a consultation capacity and in client-facing roles, he is adept at providing assistance and relating to a variety of people. Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to customers’ problems. Experienced with commercial responsibilities and managing staff, adaptable and logical, is able to work well on his own initiative and to demonstrate the highest levels of motivation and organisation in dealing with challenging situations. Possesses excellent interpersonal skills and can communicate concisely at all levels.

 

Career Summary

 

2005 – Present The Planning Portal (Dept, for Communities and Local Government)

• Conducting reviews and consulting on business process to aid organisations to make technological changes to their processes, managing projects from conception to implementation, ensuring teams are motivated and instructed on their aims and that all deadlines are met

• Successful with change management through instigating and organising legislative changes for over 80 Local Planning Authorities, overcoming business challenges and developing and implementing support programs

• Identifying further business opportunities, creating and coordinating presentations, seminars and training events, operating as the primary point of contact for the team and liaising with customers and stakeholders to provide solutions to their challenges

 

2003 – 2005 Project Coordinator, The National Trust

• Advising on the technical developments to assist with the procurement, delivery, maintenance and effective use of information systems, mentoring and consulting with various staff members, and providing training where required

• Managing a variety of projects, including their scope and delivery, proactively coordinating rollouts, including presentations on the principles, processes and practices associated with IS, including MS Outlook implementation, Service Desk, NOS Updates, and MAP INFO

• Liaising with a variety of stakeholders in order to provide information and overcome any challenges throughout the project, consulting with management and internal departments as necessary

• Gathering information, using a variety of tools and techniques

 

2001 – 2003 ICT / Project Advisor, Chamber Business Enterprises

• Advising small to medium enterprises (SME’s) on a variety of ICT and business issues, providing training and mentoring to raise IT awareness, organising workshops and events and offering support services to organisations going through change management

• Ensuring clients utilise Government grants effectively within their budgets to aid with implementing e-commerce to their business models, creating and maintaining a 3rd party suppliers list of those who conform to the Government Acceptance Criteria

• Liaising with Local Authorities to improve communications between various stakeholders, advising on the Government E-commerce strategy as to its suitability for SME’s

• Project planning and management, presentations at Seminars and providing IT audits

 

1998 – 2001 Senior Contract Executive, Computer People

• Working within the consultancy division with responsibility for recruitment services for large blue chip companies and governmental departments, as well as owner/manager companies, providing solutions through ICT with individuals with varying ICT awareness

• Developing relationships with new and existing customers, building effective working relationships through conducting effective negotiations, liaising with clients at all levels including making presentations and attending meetings. Achieved Preferred Supplier Status with several organisations

• Undertaking consultancy assignments to assist with particular client issues, managing systems and business analysis and overseeing tender and bid management processes

• Managing the full project lifecycle for a web-based e-learning project, gathering user information and requirements, to successful implementation

• Re-engineering databases for an educational establishment, researching the reasons for the failures in the systems and providing training on the solutions

 

1997 – 1998 Account / Business Development Manager, Jones & Brooks Ltd

• Developing major client accounts and potential new business areas through identifying product and budget requirements; negotiating with NHS Supplies services and implementing an amalgamated purchasing plan for the previously fragmented NHS hospital trust purchasing procedures

• Project managing the implementation of a new CRM system to automate processes and streamline procedures, necessitating change in a change-adverse organisation

• Networking with departmental heads and management within the NHS to promote the business and its services further

 

1995 – 1997 Customer Services Supervisor, NTL (formally Cable & Wireless)

• Managing a team of Customer Services Representatives, including recruitment, training and development, ensuring all team members met with their objectives and service level agreements, dealing with technical queries and billing problems, dealing with all calls in a professional and efficient manner

• Collecting and reviewing management information to produce relevant reports, ascertaining whether service level agreements and key performance indicators are being met and taking corrective action where necessary

 

Education and Qualifications

2003 BTEC HNC Computing Technology, Stockport College of Further and Higher Education

1995 BTEC HNC Business and Finance, Stockport College of Further and Higher Education

1987 A Levels in Computer Studies and English Language, Davenport High School, Stockport

1985 9 CSE/GCSE’s, Davenport High School, Stockport

 

Training

1997 ICS Diploma course in fundamentals of ‘C’ programming.

2003 Prince 2 Foundation Accreditation

2003 Prince 2 Practitioner Accreditation

2005 NCFE Level 3 Certificate in Telematics, Manchester College

2002 Technology Means Business (TMB) Accredited Adviser

2002 Small Firms Enterprise Development Initiative Accredited (SFEDI)

 

Key Skills

IT Proficiency: Microsoft Office, Including Word, Excel, PowerPoint, MS Project, Visio, and Outlook, Novell Groupwise, Dreamweaver, C.Visual Basic,

 

 

REFERENCES ARE AVAILABLE ON REQUEST

 

 

Allen Camm - LookupPage