Alex Van Os de Man

Professional Summary:

Highly passionate, creative, skilled and qualified Business Continuity Manager, Business Analyst and Project Manager with 30 years experience in positions of increasing responsibilities and duties. Influential and dynamic team player with well developed leadership qualities who enjoys a busy and demanding work environment. Top performer with track record of consistently meeting or exceeding business goals and customer expectations. Skilled at training customers and staff on various products and solutions and recommending best options that meet their respective short-term and long-term needs. Relationship Manager with polished communication skills.

 

Core Competences:

• Business Continuity Management
• Relationship Management
• Business Analysis
• Project Management
• Emergency Communication
• Creating Business Awareness
• Management buy-in and negotiations
• Business Development
• Public speaking and presentations
• Staff Training and Development

 

Professional Experience: 

 

October 2008 - present

PfM Consultancy, Almere

BCM Consultant and Business Analyst

• Business Continuity Management (BS 25999)
• Business Analysis
• Project Management
• Relationship Management

(Clients: PeopleXS, Getronics Consulting and AEGON)

 

June 2008 - October 2008

Sabbatical

 

May 2006 - June 2008
ABN AMRO Bank Global BCM, Amsterdam

Senior BCM Consultant, Business Analyst and Project Manager

• Managing relationships within the organisation on global BCM initiatives
• Advisory and support to Managing Board and Corporate Security on BCM initiatives
• Implementing Emergency Notification tool to 40+ countries
• Designing and implementing global BCM awareness campaign
• Organising and conducting training to country BCM coordinators
• Developing Crisis Management Team / Disaster Recovery testing and training
• Leading BCM and Corporate Security tooling selection process
• Creating global BCM Charter and BCM Policies and Reporting
• Providing BCM advisory to directorates and departments

September 2007 - March 2008

ABN AMRO Integration Office, Amsterdam

DataRoom Manager

Leading a team of KPMG DataRoom experts to ensure that secure environment and proper procedures were in place in providing 'one single source of truth' of consistent information for the transition process. The DataRoom was created for gathering and distributing highly confidential information for consolidation of transition plans by ABN AMRO Bank for the Consortium of the Royal Bank of Scotland, Banco Santander and Fortis. This function carried the highest security clearance level at the bank.

January 2001 - April 2006

ABN AMRO Bank Information Management, Amsterdam

BCM Project Manager and Senior Business Analyst

• Implementing Business Continuity structure within entire Group Functions directorate and Managing Board
• Initialising selection process for various BCM tools
• Creating pragmatic BIA and BCP process
• Developed innovative ‘comparative Proof-of-Concept’ for vendor selection process
• Managing relationships to ensure client satisfaction and expectations
• Defining and implementing Global data retrieval solution. The project resulted in an increase of 300% retrievable information
• Leading entire IM process for the Annual Shareholders meeting
• Conducting business analysis on Corporate B2E opportunities
• Analysing business requirements and enhancements for Corporate Policies

 

July 1997 – December 2000

ABN AMRO Bank CIDAR Project, London and Amsterdam

Project Manager and Business Analyst

Successfully rolling out global CRM database to 70 countries with a 10.000+ user-base

• Performing business requirements analysis from LoB’s for integration into CRM application
• Performing user requirements analysis and acceptance
• Globally introducing wallet sharing methodology
• Designing and conducting globally product and technical training programs for Relationship Managers and Product Specialists
• Leading an international team of trainers and coordinating its activities
• Coordinating legal requirements and compliance issues regarding cross-border information traffic
• Developing effective reporting tools for/to Managing Board and Country Management
• Rolling out Knowledge Management tools within the global network
• Performing Business analysis for internal global telephone directory

 

August 1996 – June 1997
ABN AMRO Bank Global Transaction Services, Amsterdam

Project Officer and Information Analyst

Project function demanding a healthy combination of customer/bank mindedness and organisational insight

• Performing business analysis of transactional data from the bank’s back-office
• Co-ordinating data extraction and transformation from various countries
• Development of Global Transaction Information System (with IBM) of transactional data
• Presenting GTS Knowledge Management activities globally
• Research legal requirements and compliance issues and setting up cross-border information traffic standards
• Providing advisory re. critical knowledge management tools for the GTS environment

 

Other relevant information: 

2005 - 2011

Member of the BCI and active contributor to various professional BCM forums and advisory groups (member of governing BCMIX group)

2010

Developed complete SaaS Continuity Solution

2002 - 2010

Speaking and presenting at BCM and Security conferences e.g.:

- BCM Heliview 2009 and 2010
- BCI Forum 2009
- Business Continuity Insights 2008 (New Orleans)
- GBG Strategic Pan-European Senior Executive BCM Forum 2007 (Barcelona)
- Butler Group Search Conference 2007 (London)
- NVB Information Security Seminar 2006

2009

Article on Enterprise Architect in Banking Review

2007 - 2008

Member of Avian Flu Pandemic committee (advisory committee together with the Dutch ministry of Health)

2003 - 2008

Company Health and Security Officer

2005 - 2006

Teaching Project Management processes and dynamics at Webster University, Leiden

2003 - 2004

Developed ‘comparative Proof-of-Concept’ for vendor selection process

Alex Van Os de Man - LookupPage

PfM Consultancy

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