About Adrian Baillie
In applying for any position, I am seeking a challenging role that will allow me to utilise and maximise on past experience. My personal objective is to work towards achieving the best for my company as well as myself, securing a position that will offer the opportunity to display initiative, creativity and management accountability.
CAPABILITIES
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Computer literate in the following computer software Microsoft Word Microsoft Excel Microsoft 2000 “PROFESSIONAL” Lotus Notes LOTUS 1-2-3 Microsoft Photo Editor Windows 95, 97, 98 Internet Explorer Microsoft XP Desktop Refresh SKILLS *Web Site Design for Charity Groups *Organising Charity Events *Setting up a Paperless Web Office Package for Charity Groups *Poster Design and Distribution *Photography : Creating Frames Prints for sale *Greeting Card Design and Sale *Church Magazine Editor and Designer *RSA Sports and Social Magazine Editor and Designer
SUMMARY OF QUALIFICATIONS
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- O LEVELS in English Language, English Literature, French, Home Ecomonics, Biology, Sociology and Music - CSEs in History, Typing, Mathematics, Woodwork and Geology
EDUCATION
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1974 – 1979 Golden Hillock Comprehensive School Sparkhill, Birmingham 1970 – 1974 Arden Junior & Primary School Sparkhill, Birmingham
HOBBIES
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Genealogy History Im a Paranormal Investigator with GhostlyGoingsOn Web Designer for Charity Organisations Theatre / Cinema Gardening and Garden Design Cooking Travel Camping Russian Martial Art called SYSTEMA ___________________________________________________________________________________
Resume of Mr Adrian Eidsel Ballie EMPLOYMENT HISTORY ___________________________________________________________________________________
Coinsurance Recovery Handler December 1982 – Present Royal & Sun Alliance Insurance Birmingham Role Overview: * Dealing with policies on a Direct Debit Basis * Processing Unpaid Direct Debits both manual and automated * Dealing with Credit card Unpaid Direct Debits * No Debit Issued Item lists * Processing Direct Debit Instructions * Processing Bank Indemnity Claims * Reconciling Bank Accounts * Processing Amendments and Cancellations to policies * Dealing with the customer over the phone and answering queries * Dealing with the policyholder by letter * Liaising with Offices nation-wide * Memo and stationary design for the department * Managing the department intranet site * Health and Safety Officer for the department * First Aid training * Team trainer * Maintaining files for the team * Maintaining and updating training procedures * Documenting work-flow data * Chairing and recording Team meetings * Authorising Direct Debit Transmissions * Payment of Bank Indemnity Claims * Dealing with Electronic Transferral of files to the main office * Dealing as part of a team of 4 with the Daily Banking of Cheques * Giro Slips and Credit Card Payments * Dealing with Inter-Branch Advices and actioning Daily Reconciliation lists ? Processing Automated Direct Debits ? Setting up of Spreadsheets on Excel ? Compilation of letters to policyholders ? Day to day operation of an “AVAYA CALLMASTER V” desk phone ? 11 weeks underwriting experience from January to April 2006 Dealing with quotes for HOTELS, OFFICES, SHOPS, PROPERTYOWNERS ? Processing Mandates for the MPP Payment Plans for the Royal System. ? Claims Recovery in Coinsurance
Office Clerk 1982
Community Health Council (six month contract) Birmingham Role Overview: * General Clerical duties * Typing * Filing * Photocopying * Messenger work * Telephonist * Attending meetings and taking minutes Office Clerk 1981-1982
Commission For Racial Equality (12 month contract) Birmingham Role Overview: * General clerical duties * Typing * Filing and photocopying * Messenger work * Telephonist * Receptionist with day to day operation of a PABX1 switchboard * Attending meetings * Liaising with the Commission Officers * Dealing with race related complaints
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