About Adam Wilson
a.n.wilson at blueyonder.co.uk
Adam Wilson - Professional Summary:
A ticketing and live event professional with over 10 years experience, who is able to rapidly adapt to new procedures and environments. Now looking to expand knowledge and experience into other areas. Have been successful in running international tours, high profile events and also motivating teams to achieve and maintain high customer and client care. A situational management style with excellent communication skills, and an ability to communicate with people of all levels and backgrounds.
Adam Wilson - Professional Experience:
5 Sep 05 - 10 April 09 European Ticketing Co-ordinator SOLO/Livenation Global
• Responsible for all ticketing aspects for: U2 2009, Madonna 06/08-09, Celine Dion 07, The Police 07/08, The Who 07, Barbra Streisand 07, and Rolling Stones 06/07 European Tours (which included but was not limited to the following ;)
• Financial Control including: Obtaining manifests from local promoters throughout Europe, ensuring financial forecasts are met and updating the actual vs. plan figures, setting up of ticket prices and bookings fees and tour rebates, collating all daily sales figures from local territories into act's tri-weekly reports.
• Communications including: Transposing all communication between Act, Management and European Promoters - to ensure tour guidelines are met and understood. Personally responsible for the overseeing the tour sponsor's needs. Instructing European promoters and ticket companies. Co-ordinating VIP tour ticketing between management and venues.
3 Nov 04 - 28 Feb 05 Assistant Ticketing Co-ordinator Brits Awards 2005
• Assisting in all aspects of the ticketing for the 2005 BRIT Awards (which included :)
• Manual allocation of all balcony seating
• Assisting in the manual allocation and planning of table arrangements
• Liasing with BRITS TV producers and record company A&R to ensure adequate coverage of talent
• Issuing invoices and finance reports
• Liaising with catering company to ensure all orders and invoices were met
27 Feb 04 - 28 Aug 05 Ticketing Manager Marshall Arts
• Office and Tour based management of concert promoters ticketing needs
• Working with venues and act management on a daily basis to ensure effective management of events which includes, preparation of seating manifests, proposing ticket prices and pricing breaks, ensuring contractual obligations of both the promoter/act and the venue are met, managing ticket allocations for the act, record company, venue and other agents, ensuring timely dispatch of tickets and providing data for the advertising department to use in their marketing campaigns
• Production of financial reports, box office statements and event settlements
26 Jan 04 - 19 Feb 04 Assistant Ticketing Co-ordinator Brits Awards 2004
• As detailed above, with the overseeing of public ticket sales.
30 Nov 03 - 25 Jan 04 Box Office Manager Somerset House/Ticketmaster UK
• Managing the on-site box office for the outdoor ice rink at Somerset House
• Financial reconciliation, including all daily sales through box office, banking reports and maintaining cash float at suitable levels for peaks of business
• Liasing with Somerset House event staff to ensure contractual needs were met
• Overseeing changes to booking procedures to clarify event terms and conditions and raise the level of customer care
17 Jun 03 - 1 Jul 03 Ticketing Manager Assistant Meanfiddler
• The redesign and implantation of group sales reports which increased accuracy and ease of shared information
• Duties included overseeing the allocation and on-sale of Justin Timberlake's January tour. Collating figures for all non-Meanfiddler venues. Liasing with all other departments on ticketing issues. Overseeing the installation and training of staff on new equipment.
7 Oct 02 - 6 Jun 03 Box Office Manager London Arena Box Office
Key Responsibilities: -
• Management of a team of up to 20 staff including recruitment and selection, human resource planning, allocating work, monitoring and controlling work activity, training and development, discipline and communication
• Financial control including production of executive sales report, event settlement of sales, reaching agreement of agency sales figures, production of Box Office end of month reports and forecasts, checking and authorising the payment of invoices, daily banking and sale reconciliation, VIP suite sales reports, auditing system-use service charges, preparation of ticket sale reports
• Maintaining ticketing systems including transposing detailed seating plans to computerised ticketing system, discounts and marketing codes, creating seating charts for events, providing accurate information for ticketing system and Ticketmaster website, extraction of targeted marketing information, translation of system reports to universally understandable format and transference of bookings from previous ticketing system (BOCS) to Ticketmaster system
• Customer care involving identifying and resolving customer complaints under the Welcome Host initiative and planning for Special Needs requirements under the Welcome All programme
• Working with promoters on a daily basis to ensure effective management of events which includes, preparation of seating manifests, proposing ticket prices and pricing breaks, ensuring contractual obligations of both the promoter and the venue are met, managing ticket allocations for promoters and their agents, ensuring timely dispatch of promoter tickets and providing data for promoters to use in their marketing campaigns
Adam Wilson - Education:
Sept 92 - Jun 95 Bretton Hall University College of Leeds, Bretton, West Yorkshire
B.A. (hons) Drama (Theatre Arts) 2:1
Adam Wilson - Interests:
Keen interest in reading, especially science fiction and fantasy novels. Enjoy watching movies of various genres. Detailed interest in the works of Milton Erickson and Richard Bandler in the field of Neuro-Linguistic Programming. Currently part of Eric Robbie's mentoring group, exploring communication and sensory acuity in detail.
Adam Wilson Links
