Look Up Page

FAQs

About LookUpPage

What is a LookUpPage?

LookUpPage is a personal webpage that you use as a powerful, personal marketing tool to promote your name on the Web. By opening a LookUpPage, you can manage the information people see about you, promote your professional online image, better control your online presence and get top ranking on major search engines such as Google.

What are the benefits of opening a LookUpPage?

Googling a person's name is by far the most popular way of finding information about someone on the Internet. LookUpPage makes sure you have great visibility across the Web and that you are prominently presented on the major search engines whenever your name is being searched online.

My LookUpPage

Can I update my page after it is already online?

Yes, after your page is online you can access your account at any time you like to update your information.

How much can I write on my page?

You can write up to 12,000 characters (equivalent to four pages on a Word document).

Can I write whatever I want on my LookUpPage?

In general you can, although there are certain subjects that you cannot write about. These are listed in our Terms of Service. Our editors go over all new pages. If their content breaches our Terms of Service, we will alert you. If the content is not changed, we will remove it.

I want to remove some personal details from my page. How can I do this?

It is easy to update and/or remove details from your page through the LookUpPage dashboard. Just login to your account and change the details on your profile page.

Can I put links to other sites on my page?

Yes, you can link to other websites from you LookUpPage.

Do I have to put links to other sites on my page?

No, you do not have to put any external links on your site. However, for people to get a better understanding of who you are and what you do, it might be a good idea to place a few links. For example, links to articles that you have written, places where you are mentioned, sites that you find of special interest, your business/company site, blogs, etc.

What is the importance of adding a job title to my name?

It is sometimes recommended to add a suffix to your surname that represents a professional and/or academic background. A suffix will add more credibility to your name, help people recognize you more easily, and add more professionalism to your page. Here are some examples of professionals that can add a suffix to their name: lawyer (LL.D), judge (JD), medical doctor (MD), accountant (CPA), engineer (Eng), veterinarian (DVM), architect (RA), dentist (DD, DO, DDS), or if you have a Master degree (MA, MSc) or a Doctorate (PhD).

I want to remove some personal details from my page. How can I do this?

It is easy to update and/or remove details from your page through the LookUpPage dashboard. Just login to your account and change the details on your profile page. Your LookUpPage will be updated shortly, and you will receive an email message alerting you that the updated page is now online.

I need some help creating my page. Can you help?

LookUpPage Concierge service offers a complete LookUpPage including: professionally written biography, setting up the web page and then promoting it so it will rank within the top search results for your name. All you need to do is supply us with your CV or resumé and we’ll do the rest. For those of you who prefer to do it yourself, there is a detailed Help section. And should you have any further questions, please contact us at support@lookuppage.com.

Why is it important to write about myself on my LookUpPage?

Content is a very important and powerful factor in how high your page will rank in the search engines. Adding content to your page enriches your page and will propel it higher in the search rankings, thereby giving you enhanced online visibility. Also, by you writing about yourself, you are taking measures to decide what is written about you on the Internet.

Biography Writing Services

What are the advantages of having a professionally written biography?

All of our biographies are written by writers who are experts in the art of biography writing. They have received dedicated training in the field and have experience in this type of writing. This means you will receive a well-written, professional and high-quality biography. In addition, our writers are also knowledgeable in writing for search engine optimization (SEO). This will increase the chances of your LookUpPage ranking high in the search engine results for your name.

How long will it take for me to receive my biography?

It takes 72 hours for your biography to be written. Each biography is written from scratch by a professional writer. This is not an automatic service and it takes time.

Who will write my biography?

A professional writer who has been trained in biography writing will write your biography.

What if I don’t like my biography after it is written?

We know that your biography is a personal matter and want you to be completely satisfied with the writing. As a result, we offer three, free rewrites. Requests for rewrites must be made within one month from receiving the biography and not more than two weeks may pass between the versions.

How do I receive the biography?

Within 72 hours of uploading your CV or resume and answering a short questionnaire, you will receive an email notifying you your biography is ready. After you have read it and approved it, you can publish it to your LookUpPage.

Will the biography be SEO-friendly?

Yes, all biographies written are search engine optimization friendly and written by expert writers who are trained in the field. Your biography will contain best SEO practices in terms of language, grammar, format, frequency and distribution of keywords, etc. This will help your LookUpPage rank high in the search engines. It will also help you look more professional to your page’s visitors.

What if I want to write my biography myself, can you help?

If you would like to write your biography yourself but need some help, check out our “How to Write a Biography” article in your LookUpPage dashboard in our Help section.

Concierge

What is LookUpPage’s Concierge service?

LookUpPage’s Concierge service guarantees that your LookUpPage will rank within the top search results on Google without you having to do any work. We will write your biography, set-up your LookUpPage and promote it so it will rank highly.

What are the benefits of LookUpPage Concierge?

We do it all for you. We write your biography, set up your LookUppage and then promote it on the Internet. You will have a search result that you control on the first page of Google’s search results for your name. If your LookUpPage doesn’t appear on the first page of Google, we will refund your money.

What does the process entail?

First, we contact you by either the email address or phone number you have provided us. This is to gather the personal details we need to open you a LookUpPage. Next, we’ll write your biography based on your CV or resumé, set up your LookUpPage and then promote it so it will rank highly for your name of Google.

Privacy Settings

Will my personal information be kept confidential?

We believe very strongly in preserving the privacy of our users. We will keep your personal account information strictly confidential and will not pass it along to any third party. For more information, please refer to our Privacy Policy.

What type of contact information should I put on my LookUpPage?

One of the more important reasons for having a LookUpPage is to allow people to find you and contact you more easily. If you would like people to be able to contact you, then you may choose to enter your phone, mobile, fax, Skype name or other contact information. If you wish to keep your contact information confidential, then there is no need to enter your contact details.

Can I decide what type of personal or contact information to post on my page?

Yes, of course. LookUpPage does not coerce you in any way to post information on your page that you wish to keep confidential. If there is any information that you do not want to be presented in that section, simply leave that field blank. You can read about each section in the Help File, and that can help you determine whether it is important for you or your business to publish any information in that section.

Managing My Account

Can I see how many people visited my page?

If you have a Basic, Pro, Premium or Concierge subscription, then you can view your page statistics. The statistics include how many people have searched for your name, how many visitors viewed your page, where those people are located in the world, how many people have contacted you directly, and more. Simply, login to your account and enter the 'Statistics' section to learn more about your page statistics.

How do I manage my LookUpPage account?

To manage your account, you first need to login. Every time you login to your account, you will have four options to choose from: My Personal Details, My Business Details, Statistics, and My Account. Each one of these options allows you to manage or view your current account and your LookUpPage.

LookupPage Visibility

How soon will search engines index my LookUpPage?

According to information released by the search engine companies, it takes from several days to several weeks for their systems to find new content online. If it takes more time than you feel is reasonable, contact us at support@lookuppage.com and we will do our personal best to assist you.

My page is not listed high in the search engine results. Why is that?

Our LookUpPage team works hard to make sure your page gets prominent listing on the search engines. In order to ensure this, make sure the searched name or details are same as the information on your LookUpPage. Furthermore, search engines rate websites according to a number of different factors, with time being one of the leading ones. Therefore, even though your LookUpPage is designed to be as search-engine-friendly as possible, it may take some time before you can see it listed prominently among the search results.

Publishing Your Page

How long does it take my page to be published?

We guarantee that your page will be online shortly after you publish it. In some cases, it may take longer, and up to 48 hours for your page to be online. If you still do not see your page online, please contact support@lookuppage.com for further assistance.

I created my page but I cannot see it yet. Did I do something wrong?

Once you sign up to LookUpPage, create your page, and then click on 'Save', your page should be online shortly, although in some case it may take up to 48 hours for your published page to be online. If you do not see your page online or receive an email notification from LookUpPage, then contact support@lookuppage.com.

I updated my page but the updates are not shown. Why is this?

If you have submitted changes to your LookUpPage, it may take a few minutes for our system to upload your changes/updates to your page online. For any further questions, contact support@lookuppage.com for more assistance.

LookupPage Packages

What packages does LookUpPage offer?

LookUpPage offers three package types: Free, Basic, Pro and Premium. For full details on each package, please refer to our Packages page.

What are the prices for each package?

Please refer to the LookUpPage Packages page for more detailed information about our package pricing.

Can I upgrade my package?

Yes, of course! You have the option to upgrade your account every time you login to your account after you have published your page. Simply, click on the "Upgrade" option to make the transition between your existing to a new package.

What is the subscription period for the LookUpPage packages?

The Free package has an unlimited subscription period. If you would like to terminate your Free Package at any time, please send an email to support@lookuppage.com. The Basic, Professional and Premium packages are based on a yearly subscription period. You can extend/update your subscription at any time by signing into your account.

Cookies

What are Cookies?

Internet Cookies are a small piece of data stored locally by your browser that saves information and helps identify you to websites upon subsequent visits. Cookies can contain database information, custom page settings, or just about anything that would make a site customizable.

How can I enable cookies on my computer?


Internet Explorer 6.0/7.0

  • Go to the "Tools" menu
  • Select "Internet Options"
  • Select the "Privacy" tab near the top of the window.
  • Click on the "Sites" button - a new window opens.
  • Enter "LookUpPage.com" in the text field and then click "Allow". LookUpPage.com will appear in the "Managed websites" list with an Allowed Setting
  • Save changes by clicking "Ok" in each window.

Mozilla Firefox 2.0 (or earlier versions)

  • Go to the "Tools" menu
  • Select "Options"
  • Select the "Privacy" icon from the top or side panel
  • Check the box corresponding to "Allow sites to set cookies", or "Allow cookies from sites".
  • Save changes by clicking "Ok"


If you didn’t find the answer you are looking for, please contact: support@lookuppage.com